HomeMy WebLinkAbout1996-031 Agrmt - InfoStructureFebruary 22, 1996
Dear City of Ashland:
The Intemet has been growing at a phenomenal rate. According to PC Computing, Sept. 1994;
"Twenty-three million people are hooked up to the Net and ten million a~ere first on-line in the past year."
The world is just beginning to understand the Intemet's enormous potential by having access to this, the
world's largest computer network. The merging of computer and communications technologies is here.
At InfoStructure, we believe that the Rogue Valley is not an isolated rural area. Southern Oregon's access
shotfid not be a cul-de-sac to the Net, but a large highway to the world of information. Each of
Infostructure's staff members have been Intemet users for at least three years. We are not just familiar
with the Net, we live on it.
The potential uses for the Internet are phenomenal! Some of its features include: access to large
archives of information and to experts in thousands of fields, the capability to transfer information and
communicate world wide, receive regular updates on topics of interest, as well as access to games and
other forms of entertainment. A large number of Intemet books are axmlable to direct you in the infinite
number of ways to utilize the Internet. Plus we are available to help you on such quests!
What does InfoStructure have to offer? We are a commercial operation that offers you full
Intemet access. Our office is staffed by friendly experts from 9-5, Monday thru Friday, and any questions
you might have can be answered simply by giving us a phone call. Our system is supported, at both our
Ashland and Medford locations, by a Uninterrupted Power Supply (UPS) to minimize down time. We
also have an alarm system that alerts us flour server is down, and our staff is on call 24 hours. We offer
training classes, individual on-site training, and access to our Intemet hq~rary. Our object is to provide a
fast, reliable Intemet connection with the training support which bill allow you to utilize the Internet to
its fullest.
Please have a look at the enclosed sign up information.. If you have any further questions, please
don't hesitate to call. If you would like to visit our facility, we're located next to the Ashland Safeway at
611 Siskiyou Blvd.
Sincerely,
Don Allaire
InfoStructure Subscription Agreement
Terms and Conditions
Thi ....... n* i~ bet',,een InfoStructure and ~/]- ~ f ~.5 ~/a ~ , located in
~ q h I,~. kl~j~ , O v' ~'~,-, . hereinafter referred to as
Subscriber. InfoStructure has agreed to provide cohtpufing and nenvorking services to the
Subscriber.
1)InfoStructure agrees to allow Subscriber to connect computing facihties at Subscriber's site to
InfoStructure and transmit data over the Intemet in accordance ~th the Terms and Conditions of
InfoStructure's Acceptable Use Policy which is attached as E 'xhi~bit B
2)InfoStructure services may only be used for lawful purposes. Transmission or storageof any material in
violation of any federal or state regulation is prohibited. This includes,. but is not limited to: cop.wighted
material, any material legally judged to be threatening or obscene, or material protected by trade secret.
The Subscriber agrees to exclude InfoStructure from any claims against the Subscriber due to Subscriber's
use of the service.
3)InfoStructure will not be held responsible for the content of the information passing through
InfoStructure. InfoStructure makes no warranties of any kind, whether expressed or impred, for the
service it is providing. InfoStructure also disclaims any warrant).' of merchantability or timess for a
particular purpose. InfoStructure will not be responsible for any damage suffered by the subscriber. This
includes loss of data resulting from delays, nondeliveries, misdeliveries, or service interruptions mused by
negligence, errors, or omissions on the pan of either InfoStructure or the Subscriber. Use of am'
information obtained via InfoStructure is understood to be at Subscnber's own risk.
4) Subscriber shall pay monthly service fees, as outlined in Extul>it A of this Agreement, for connection to
and use of the Intemet. All fees shall be invoiced on the fifteenth day of the calendar month and shall be
paid within 15 days of the invoice date. Accounts are in default if pa~xnent is not received within 15 days
after date of invoice. Any check returned to InfoStructure will result in a returned check fee of $25
charged to the Subscriber. Credit card payments will be processed on a monthly basis and a statement of
charges will be issued to the Subscriber monthly. Failure to comply with the aforementioned pa>ment
schedule may result in cancellation of network services.
5)Accounts in default are subject to an interest charge of 1.7% per month on the outstanding balance. If
Subscriber's state law does not allow an interest rate of 1.7% per month, the maximum allowable rate will
be charged. In case of default, Subscriber agrees to pay InfoStructure its reasonable expenses, including
attorney and collection agency fees, incurred in enforcing its fights under these Terms and Conditions.
6) Accounts are invoiced monthly in advance and may be canceled m writing with 30 days notice with no
penalty. Prices are for delive~ FOB Ashland, Oregon. InfoStructure reserves the right to change the rates
and otherwise modify these Terms and Conditions by notifying the subscriber, in writing, 60 clays in
advance of the effective date of the change.
7)These Terms and Conditions supersede all previous representations, understandings or agreements and
shall prevail not withstanding any variance with terms and conditions of any order submitted. This
agreement may only be changed or terminated in writing, signed by both Parties.
Subscriber Agreement
I have read the above Terms and Conditions and understand that use of InfoStructure constitutes their
acceptance.
Subscriber's Signature ~4/t~~' ~ Date ,~///q~
Exhibit B
Acceptable use policy
1) The use oflnfoStructure for any unlawful purpose is prohibited.
2) The use oflnfoStructure's connection for any commercial or non-commercial purpose
which directly or indirectly competes with InfoStructure or any of its affiliates is
prohibited.
3) The use oflnfoStructure's connection for commercial purposes which do not violate
#1 or #2 above is encouraged.
4) The use of networks accessed through Info Structure must comply with the acceptable
use policies of those networks. Violations of said policies may result in termination of
Subscriber's account with InfoStructure.
5) "Net-Etiquette" must be practiced at all times while using the connection services
provided through InfoStructure. We suggest that you require all users at your site to look
carefully over the Netiquette section of this document.
InfoStructure Subscription Agreement
EXHIBIT C
USER AUTHORIZATION
Dedicated 28.8k contract
Please provide the full names, addresses, telephone numbers of people )vu authorize to use )vur account, including
self. If you are under 18 please get a parent or guardian to sign as the principal user.
(Principal User)
1. Name
Add ress TelephoneIt
Preferred User ID
(maximum 8 characters. an)' combination of
lowercase letters and numbers. no special
characters, and must begin ~th a letter)
(Authorized Users)
2.
Preferre.d Password
(between 6 and 8 characters, any combination
of upper and lowercase leners and numbers, no
special characters. recommended random non-
senslcal strings that can't be easily detected)
Computers Used (check appropriate box)
~4BM o MAC
o UNIX o Other
Payment Methods: /
[] Cash ,¥ Check
Credit card no.
Expiration Date
Signature
(Select One)
[]
[] Charge to my credit card:
Send monthly electronic invoice to my E-mail address.
OR
MasterCard
Send monthly paper invoice to the following address (postage fee added):
VISA (please circle)
Signature of Principal User
(required for processing)
Date
Please complete and sign both sides of this form, and submit with first month 's payment to:
InfoStructure
611 Siskiyou Blvd., Suite 2
Ashland OR, 97520
Attn: Order Department Or Fax (541) 488.7599
InfoStructure Subscription Agreement
for 28.8 Dedicated Dial-up Accounts
Service Fees
The 28.8 Dedicated Dial-up Service is available to our Subscribers on a yearly or a month-to-month basis
(see below). This service is for individuals and organizations who need or desire unlimited access to the
Net.
Yearly Subscriotion
Monthly Costs: $150 per month (includes no time limit on Internet usage and 10 megs of storage
space at our site).
Setup Costs:
$150 (covers everything done at InfoStructure site-any help needed at Subscribcr's site
is an additional cost.) A dedicated modem will be supplied for you on our end at no
additional charge.
Optional:
For an additional $200 charge, a personal domain name can be obtained. Should the
Subscriber move to a new provider, InfoStructure will shift the domain name, upon
request, to the new provider. Ifyou are interested in a domain name, please fill out the
domain name registration form.
Note:
In case of cancellation or default on yearly contract, Subscriber will be liable for 50% of the
remaining balance.
Month-to Month Subscriotion
Monthly Costs: $175 per month (includes no time limit on Internet usage and 10 megs of storage
space at our site).
Setup Costs:
$150 (covers everything done at InfoStructure site-any help needed at Subscn3cr's site
is an additional cost.) A dedicated modem will be supplied for you on our end at no
additional charge.
Optional:
For an additional $200 charge, a personal domain name can be obtained. Should the
Subscriber move to a new provider, InfoStructure will shift the domain name, upon
request, to the new provider.
Subscriber Authorization
Please indicate the items and services you desire by making a check mark in the circle provided to the left
of each item.
SERVICES
~r/'One Year 28.8 Contract ~$150/mo. (recurring fee)
0 Month to Month 28.8 Contract ~$175/mo. (recurring fee)
I understand that there is a one time set-up fee of $150 to activate the
dedicated line.
I authorize InfoStructure to proceed with setting up a 28.8 account at
Subscriber's facility.
Address:
Authorization Signature
Netiquette & Info Tech Culture
In using electronic commumcations, we may need to reevaluate how and what to say. For each of
the key areas mentioned, the differences between electronic and other forms of conm~unication are
discussed below.
Speed
With electronic mail, written messages are delivered to the recipient within minutes of their
transmission. Messages can be read at the recipient's convenience, at any time of the day. Or, the
recipient can respond immediately, and an asynchronous dialogue can develop which resembles a
telephone conversation or a meeting.
The ease and speed with which messages are transmitted often change the ~a-iting style and
formality of the written communication. These changes can lead to misinterpretaxion of messages,
and a need arises for a new set of standards for the interpretation of message content.
Permanence
Electronic commumcations appear to be a volatile form of communication in which messages
disappear
when deleted. However, messages can be stored for years on disks or tapes, or they can be printed
and/or stored in standard files.
Unlike paper copy or a telephone message, a message also can be altered, then printed,, without
evidence that it is not original. Electronic messages may also be reformatted, then printed, as more
formal or "official" correspondence.
Cost of Distribution
The associated costs of paper or telephone communication are familiar to most people. The cost of
a US Mail message (paper, stamp[s], and the personnel time to prepare the message) are known
and visible. Long distance telephone costs are visible in a monthly bill. Due to the cost and effort
involved, correspondents often limit their paper or telephone messages to select individuals known
to absolutely require the information.
By comparison, electronic communication allows discourse with a large number of correspondents,
over a wide geographical area, with no more effort or cost than is required to send a single message
locally. This multiple-mailing capability ot~en leads to wider transmission of messages than is
necessary, and messages may be distributed to individuals with only a casual interest in the
information.
Accessibility
Organizations develop channels of communication to filter paper or telephone messages to ensure
that only appropriate individuals receive the information. Comparable mechanisms may not yet be
in place for electronic mail. In using electronic commumcation, orgamzations may need to
reevaluate office procedures to ensure consistent documentation of correspondence and to prevent
inappropriate correspondence burdening individuals.
Security and Privacy
Currently, no legal regulations exist regarding the security and privacy of electronic mail. The vast
majority of electronic mail messages are delivered to the correct addressee without intervention.
However, messages may be intercepted by individuals other than the sender or recipient for reasons
discussed below.
Routing software uses the address in an electronic mail message to determine the netsyork and
protocols for message delivery. Each computer that handles a mail message stamps it with
information that allows tracking of the message. This information allows improperly addressed
messages to be sent back to the sender. Occasionally, for technical reasons, an improperly
addressed message can not be sent back to the sender. The message then is sent to a system
administrator's mailbox. The systems administrator usually attempts to return the message to the
sender with an error message indicating the problem x~ith the address.
Perusal By Unauthorized Individuals
Mail delivered to a secure file storage area on a computer is held there until the recipient retrieves
it. The file can only be read by the owner of the mail while in storage. Once the mail is in the
oxsx~er's home directory, security depends on the owner.
One group of users on every system has access to all files on a system. These systerns
administrators have special privileges required to maintain the system. While these individuals have
the ability to peruse private files, it is considered unprofessional to do so. Systems admimstrators
normally access only those files required to perform their job.
Sender authenticity
Standard mail packages automatically construct the "From:" portion of the message header. A
knowledgeable person can break into a system and modify the "From:" address of messages. This
is an extremely rare occurrence.
Be Careful with Expressions of Anger
Because electronic communication has the informal properties of conversation vfithout the
corresponding benefits of voice inflection and body language, messages are oft~m misconstrued and
generate unexpected angry responses called "flames." The ability to respond immediately to a
message often leads to a hasty response.
If a message or article generates negative emotions, you should set it aside and reread it later. Or
you might ask for feedback on its content from a colleague. Take time to respond calmly to the
message from the stance that there may be a misunderstanding or misinterpretat/on. Ask for
clarification on inflammatory statements.
Angry emotions are best conveyed through a coherent statement of the source of your anger with
the word "flame" prominently inserted to indicate your feelings. Do not send a message or news
article that may haunt you at a later date.
Be Careful What You Say About Others
Think twice before you post personal information about yourself or others. Your message gets
circulated, and it could quite possibly end up in the electronic mailbox of your boss, your friend's
boss, your girlfriend's brother's best friend, etc., Information posted on the network can come back
to haunt you or the person you are talking about.
Spelling Flames Considered Harmful
Remember that we all make mistakes, and that there are many users on the network who use
Enghsh as a second language. If you feel that you must make a comment on the quality of a
posting, please do so by US mail, not on the network. Be aware that other people's machines may
not operate the same way as yours does. Keep the following precautions in mind:
Except for program source code, keep 5'our lines under 80 characters, and under 72 if possible. For
example, a terminal with an autowrap feature makes output on a simple line editor appear as if a
carnage return has been inserted at the 80th character; a new line seems to have started when it
actually hasn~. Be sure your editor is really inserting carnage returns, or insert them manually
when typing.
Most special control characters do not work for most readers. In fact, the tab and space characters
are about the only ones you can be sure work consistently, and tabs arenl always the same from
machine to machine.
Pictures and diagrams should not use embedded tabs. Submissions in all upper case or all lower
case are difficult to read.
Limit Distribution of Messages
Distribute an electronic message only to those individuals or groups that have a known interest in
the topic. Also, consider that certain articles are of local interest (e.g., used car ads), and that it is
inappropriate to post them to the whole world.
InfoStructure Domain Name Registration Agreement
Domain Name
Purpos~qDesc riplim~
Organization
//73'
Address
Cih' State Zip
Count'
Ad minist ratire Contact
NIC Handle (if kmm
Name (last. first)
OrganSban Name
/175
Address
City Slalc Zip
Count~
~q/- yZg- ~ 330
E-Mail Address
r_.l 5'~/a dBilling Contact
N1C ~andle (if known)
Name (last, firs~
117.~ C,ts'~ ~,~,,, ~.
Address
/9 s h l~.J
City
Country
oR ~ 7.~2_o
State Zip
Phone
E-Mail Address
How would you like to receive invoices from InterNIC?
E~' E-Mail
~ Postal
Web Services:
D Virtual
J~"'Aliased
Alias this domain to mind. net for domain-wide e-
mail selwices
]Date
For office use only:
Date.' rec'd created
Client notified: DB:
5~)ecial:
g:lofflceldo~lpackal~eWdomain/registrafion.doc