HomeMy WebLinkAbout2003-040 Agrmt - Medtronic Physio
Contract Number:
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TECHNICAL SERVICE SUPPORT AGREEMENT
PHYSIO-CONTROL
End User # 00189603
ASHLAND FIRE DEPARTMENT
455 SISKIYOU BOULEY ARD
ASHLAND, OR 97520
Bill To # 00189602
ASHLAND FIRE DEPARTMENT
CYO ASHLAND-CITY HALL
20 EAST MAIN STREET
ASHLAND, OR 97520
This Technical Service Support Agreement begins on 11/1/2002 and expires on 10/31/2003,
The designated Covered Equipment and/or Software is listed on Schedule A This Technical Service Agreement
is subject to the Terms and Conditions on the reverse side of this document and any Schedule B, if attached
If any Data Management Support and Upgrade Service is included on Schedule A then this Technical Service
Support Agreement is also subject to Medtronic Physio-Control Corp.'s Data Management Support and Upgrade
Service Terms and Conditions, rev 7/99-1.
Price of coverage specified on Schedule A is $6,294,34 per term, payable in Annual installments,
Special Terms
15% DISCOUNT ON ACCESSORIES
15% DISCOUNT ON ALL ELECTRODES
17% DISCOUNT ON DATA MANAGEMENT PRODUCTS
17% DISCOUNT ON LP12 UPGRADES
Accepted: MEDTRONIC PHYSIO-CONTROL CORP,
By ~L fL
Title: I U:-h--Nl<..^,L ~V)(!i-}> ~,
Date: h>p.. \ L 7, 1J:{) -")
cu"o:;:?~~ M$Ci/E
By, __ '" _ .-=
Print: (}/16'& I L'/J5E
Title: PIt/. C?//I'?r
Date: 'I-/t - () 3
Purchase Order Number: & ~ t:J <'-1.3
Territory Rep: WENN55
JON COLE
Phone: 800-442-1142 X2844
FAX: 800-772-3340
Customer Contact:
Greg Case
Phone: 541-482-2770
FAX:
Reference Number: N55-0589
Printed: 4/2/2003
New
Page 1 of 3
MEDTRONIC PHYSIO-CONTROL CORP.
TECHNICAL SERVICE SUPPORT AGREEMENT
SCHEDULE A
Contract Number:
Servicing Rep:
District:
Phone:
FAX:
JON COLE, WENN55
ROCKY MOUNTAIN
800-442-1142 X2844
800-772-3340
Equipment Location: ASHLAND FIRE DEPARTMENT, 00189603
455 SISKIYOU BOULEVARD
ASHLAND, OR 97520
Scope Of Service Ship In Repair - 1 On Site Inspection per year:M-F/8-5
Ref. Effective Expiration Total
Model Part Nwnber Serial Nwnber Line Date Date Inspections
BATTERY SUPPORT SYSTEM 2 VBSS2-02-OOOOO9 11761570 2 11/112002 10/3112003 1
BATTERY SUPPORT SYSTEM 2 VBSS2-02-000009 11753334 1 111112002 10/3112003
LIFEPAK@ 12 VLP12-02-OO2164 13808181 9 11/112002 10/31/2003
LIFEPAK@ 12 VLP12-02-OO2164 13808180- 8 11/1/2002 10/31/2003
LIFEPAK@ 12 VLP12-02-002164 13808176 7 111112002 10/31/2003
LIFEPAK@ 12 VLP12-02-OO2164 13598434- 6 1111/2002 10/31/2003
LIFEPAK@ 12 VLP12-02-OO2164 13598433-- 5 1111/2002 10/31/2003
LIFEPAK@ 12 VLP12-02-OO2164 13598432 4 11/112002 10/31/2003
LIFEPAK@ 12 VLP12-02-OO2164 13598430'-'. 3 11/1/2002 10/31/2003
Equipment Location: ASHLAND FIRE DEPARTMENT, 00189604
1097 B STREET
ASHLAND, OR 97520
Scope Of Service POS Ship In Repair - 1 On Site Inspection per Year
Model
LIFEPAK@ 12
LIFEPAK@ 12
Ref. Effective Expiration Total
Part Nwnber Serial Nwnber Line Date Date Inspections
VLP12-02-OO2940 30491400- 11 11/1/2002 10/3112003 2
VLP12-02-OO2940 30466671 10 11/112002 10/3112003 2
.. Denotes an inventory line that has changed since the last contract revision or addendwn,
Reference Number: N55-0589
Printed: 4/2/2003
New
Page 2 of 3
MEDTRONIC PHYSIO-CONTROL CORP.
TECHNICAL SERVICE SUPPORT AGREEMENT
SCHEDULE B
LIFEPAK® 12 DEFIBRILLATOR/MONITOR
· Batte~ Support System included when listed on equipment inventory (Schedule A).
Battery Support System 2 included when listed on equipment inventory (Schedule A).
AC Power Adapter included when listed on equipment inventor), (Schedule A).
DC Power Adapter included when listed on equipment inventory (Schedule A).
Defibrillator paddle repairs are included (excludes internal, sterilizable and pediatric paddles).
Communications and Patient cables are excluded,
PCMCIA Modems are excluded.
Therapy cables are excluded.
SpO2 Sensors are excluded.
Case Changes are excluded.
Discount of 17% from the field installed list price for any current and/or future available LIFEPAK®12 upgrade is
included when installed by Medtrouic Physio-Control Technical Services.
· Discount of 17% from list price for any Medtronic Physio-Control® Data Management product is included.
· Discounts may not be combined with any other special terms, discounts and/or promotions.
Medtronic Physio-Control Fastpak®, Fastpak 2, Lifepak SLA and Lifepak NiCd Battery
· Customer retains the responsibility to perform the battery maintenance and evaluation procedures outlined in the
operating iustmction manual and to replace batteries that do not pass the conditions outlined under "Discarding/
Recycling Batteries." Batteries failing to meet batteD· performance tests should be removed from service and properly
discarded (recycled).
· If customer provides evidence that a Medtronic Physio-Control Battery Pak fails to meet the performance tests noted
above and/or the Battery Pak age exceeds 2 years, Medtronic Physio-Control shall replace said Medtronic
Physio-Control Battery Pak (like for like) i.e. FASTPAK for FASTPAK, FASTPAK2 for FASTPAK2, LIFEPAK SLA for
LIFEPAK SLA, or LIFEPAK NiCd for LIFEPAK NiCd, up to a maximum of 4 Medtronic Physio-Control Battery Paks
every two years (including prior Support Plan periods) per LIFEPAK® 12 defibrillator/monitor (listed on Schedule A).
To assist in proper recyclmg and removal of low capacity batteries, replaced Battery. Paks become the property of
Medtronic Physio-Control and must be returned at the time of exchange.
· Only batteries manufactured by Medtronic Physio-Control are covered under this Service Agreement. Any batteries
manufactured by other sources are expressly excluded from coverage under this Service Agreement. Medtronic
Physio-Control cannot guarantee the operation, safety and/or performance of our product when operating with a
non-Medtronic Physio-Control battery. Repairs and inspections performed under this Agreement meet original
equipment manufacturer's product specifications only when operating with a Medtronic Physio-Control battery.
Any repairs, as determined by a Medtrouic Physio-Control Service Representative, resulting from the use of a
non-Medtronic Physio-Control battery, will be billed at our standard list prices for parts and labor, including actual
travel charges incurred.
Lifepak® 12 Solid'are Updates
· If combined Repair and Inspection services are designated on the Technical Service Support Agreement inventory
for Lifepak 12 units, at the customer's request, a Medtrouic Physio-Control Technical Services Representative will
install Lifepak 12 software updates at no additional charge provided it is installed at the time of a regularly scheduled
inspection. In addition during the term of this agreement, where an assembly such as a printed circuit board must be
replaced in order to install the new software, these assemblies may be purchased by the customer at a 50% discount
off the current list price of a new assembly. Software updates requested to be installed at a time other than the regularly
scheduled inspection will be billed at $205 per umt per software update. The cost of the software update will be billed
on a separate invoice.
· If Repair-Only services are designated on the Service Order inventory· for Lifepak 12 units, at the customer's request
a Medtrouic Physio-Control Technical Services Representative will install a Lifepak 12 software update at a discounted
price of $205 per unit per software update. In addition during the term of this agreement, where an assembly such as a
printed circuit board must be replaced in order to install the new sof~'are, these assembhes may be purchased by thc
customer at a 50% discount off the current hst price of a new assembly. The cost of the software update will be billed
on a separate invoice.
· Discounts may not be combined with any other special terms, discounts and/or promotions.
Reference Number: N55-0589 New
Printed: 4/2/2003 Page 3 of 3
~
Medtronic.
PHYSIO.CONTROl
Medtronic Physio-Control Corp,
II8II Willows Road NE
P. 0, Box 97048
Redmond, WA 98073'9748 USA
www.physiocontroLcom
www.medtronic.com
April 15, 2003
customer support 8000442,1142
fax 425,86704537
ATTN: Division Chief Greg Case
Ashland Fire and Rescue
1097 B Street
Ashland, OR 97520
Dear Greg:
Enclosed is a version of your Service Agreement that will work with our system (finally). I had
this pre-approved by the service agreement specialist, which I obviously should have done in the
first place. My boss has approved my providing you with $300.00 worth of accessories as a
token of our apologies for this being so difficult. Please let me know what you want, and I'll get
things on the way.
This agreement provides coverage on your LIFEP AK 12 monitors starting last November, and
running through October of this year. The previous agreement was cancelled effective October
31, 2002, and appropriate credits have been issued to your account. Please review the
agreement, and if it meets with your approval, sign the set marked "Medtronic Physio-Control
Copy", and return it, with all attachments, to our Corporate Office. I have enclosed a postage-
paid envelope, but I would appreciate it if you could use the fax option to ensure we receive the
documentation more quickly. There is a fax number on the cover sheet, and we must have all
pages, including the "fine print" on the back of the cover page.
If you have any questions, or if! can be of further assistance, please feel free to contact me at 1-
800-442-1142, option 1, extension 2844. I sincerely appreciate the opportunity to continue
working with you in maintaining your Medtronic Physio Control instruments.
Respectfully,
MEDTRONIC PHYSIO-CONTROL CORPORATION
~ !--tZ
Jon L. Cole
Technical Services Representative
Enclosure
When Lift Depends on Medical Technology
CITY OF ASHLAND
20 E MAIN ST.
ASHLAND, OR 97520
(541) 488-5300
CITY REC0RDER'S COPY
Page 1 / 1
VENDOR: 003977
MEDTRONIC PHYSIO CONTROL
12100 COLLECTIONS CENTER DRIVE
REMIT TO
CHICAGO, IL 60693
FOB Point:
Terms: Net
Req. Del. Date:
Special Inst:
SHIP TO: Ashland Fire Department
('541) 482-2770
455 SISKIYOU BLVD
ASHLAND, OR 97520
Req. No.:
Dept.: FIRE & RESCUE
Contact: Gre.q Case
Confirming? Yes
Technical Service Agreement for 6 294.34
..
Lifepak 12 Monitors
Term: 11/01/02 to 10/31/2003
agreement and PO 02015.)
SUBTOTAL 6,294.34
BILL TO: Account Payable TAX 0.00
20 EAST MAIN ST FREIGHT 0.00
541-552-2010 TOTAL 6,294.34
ASHLAND, OR 97520
· . "Account Number Amount ACcount Numbe~ Amount
E 110.07.13.00.604100 6,294.34
Authorized Signature
VENDOR COPY
CITY OF
ASHLAND
REQUISITION FORM
Date of Request: 1.& ~r7'-&.al
THIS REQUEST IS A:
o Change Order(existing PO #
Required Date of Delivery/Service:
C:~ ''1 C-<:' d Y' ;y~'; h <C ~-J
Vendor Name:
Address:
City, State, Zip:
Phone:
Fax Number
Deliver Location
Services Only
t~)ZJ
?J~o 93
Total Cost
Description
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$ ~.:2?1 ~.1 g Y 0 Less than
~? $5000
Solicitation Process:
o Exempt 0 3 Written Quotes
(copies attached)
ole Source 0 Invitation to Bid
(copies on file)
o Request for
Proposal (copies on file)
Account Numbe('~~.q?!~q~ ~q-:!!~~cJ
*Please attach the Original signed contract and Insurance certificate.
Materials Only
Item # Quantity Unit
Description
Unit Cost Total Cost
TOT AL COST OF
THE MATERIALS
Employee Signature: ,/' Supervisor/Dept. Head Signature'
NOTE: By signing this requisition form, I c itify that the above request meets the City of Ashland Solicitation Process requif< ments and c
when necessary.
Account Number _ _ _ . _ _ . _ _ . _ _ . _ _ _ _ __
*Please attach the quotes.
G:FinanceIProcedureIAPIFormsI8_Requisition form,doc
Updated on:07/15/02