HomeMy WebLinkAbout1998-164 Contract - Network Address ITY OF ASHLAND PERSONAL SERVICES CONTRACT FOR SERVICES LESS THAN $15,000
CITY OF ASHLAND, (CITY)
20 E Main St.
Ashland, Oregon 97520
Tel: (541) 488-6002 FAX: (541) 488-5311
AGREEMENT DATE: November 18, 1998
¶4. COMPENSATION: $9,900.00 plus out-of-
pocket expenses NTE $4,500.00.
CONSULTANT: THE NETWORK ADDRESS, INC.
2003 C&D Commerce Park Drive
Annapolis, Maryland 21401
Telephone: (410) 841-9100 FAX: [410] 841-9106
¶3. BEGINNING DATE: November 18, 1998
¶3. COMPLETION DATE: March 1, 1999
¶1. SERVICES TO BE PROVIDED: As described in Attachment "A" (PART B OF TECHNOLOGY PLAN)
ADDITIONAL TERMS: Paragraph 10 of this contract is omitted.
CITY AND CONSULTANT AGREE:
1. All Costs by Consultant: Consultant shall, at its own risk and expense, perform the personal services described above and, unless otherwise specified,
furnish all labor, equipment and materials required for the proper performance of such service.
2. Qualified Work: Consultant has represented, and by entering into this contract now represents, that all personnel assigned to the work required under
this contract are fully qualified to perform the service to which they will be assigned in a skilled and workerlike manner and, if required to be registered,
licensed or bonded by the State of Oregon, are so registered, licensed and bonded. Consultant shall also procure and maintain a current City of Ashland
business license.
3. Completion Date: Consultant shall start performing the service under this contract by the date indicated above and complete the service by the
completion date indicated above.
4. Compensation: City shall pay Consultant for service performed, including costs and expenses, the sum of specified above. Once work commences,
invoices shall be prepared and submitted by the tenth of the month for work completed in the prior month. Payments shall be made within 30 days of the
date of the invoice. Should the contract be prematurely terminated payments will be made for work completed and accepted to date of termination.
5. Ownership of Documents: All documents prepared by Consultant pursuant to this contract shall be the property of City.
6. Statutory Requirements: ORS 279.312, 279.314, 279.316 and 279.320 are made part of this contract.
7. indemnification: Consultant agrees to defend, indemnify and save City, its officers, employees and agents harmless from any and all losses, claims,
actions, costs, expenses, judgments, subrogations, or other damages resulting from injury to any person (including injury resulting in death,) or damage
(including loss or destruction) to property, of whatsoever nature arising out of or incident to the performance of this contract by Consultant (including but
not limited to, Consultant's employees, agents, and others designated by Consultant to perform work or services attendant to this contract.) Consultant
shall not be held responsible for any losses, expenses, claims, subrogations, actions, costs, judgments, or other damages, directly, solely, and
approximately caused by the negligence of City.
8. Termination: This contract may be terminated by City by giving ten days written notice to Consultant and may be terminated by Consultant should City
fail substantially to perform its obligations through no fault of Consultant.
9. independent Contractor Status: Consultant is an independent contractor and not an employee of the City. Consultant shall have the complete
responsibility for the performance of this contract. Consultant shall provide workers' compensation coverage as required in ORS Ch 656 for all persons
employed to perform work pursuant to this contract and prior to commencing any work, Consultant shall provide City with adequate proof of workers'
compensation coverage. Consultant is a subject employer that will comply with ORS 656.017.
10. Insurance: Consultant shall, at its own expense, at all times during the term of this agreement, maintain in force a comprehensive general liability
policy including coverage for contractual liability for obligations assumed under this Contract, blanket contractual liability, professional errors and omissions,
products and completed operations and comprehensive automobile liability including owned and non-owned automobiles. The liability under each policy
shall be a minimum of $500,000 per occurrence (combined single limit for bodily injury and property damage claims) or $500,000 per occurrence for bodily
injury and $100,000 per occurrence for property damage. Liability coverage shall be provided on an "occurrence" not "claims" basis. The City of Ashland,
its officers, employees and agents shall be named as additional insureds. Certificates of insurance acceptable to the City shall be filed with City's Risk
Manager prior to the commencement of any services by Consultant under this agreement. These certificates shall contain provision that coverages
afforded under the policies can not be canceled and restrictive modifications cannot be made until at least 30 days prior written notice has been given to
City. A certificate which states merely that the issuing company "will endeavor to mail" written notice is unacceptable.
11. Assignment and Subcontracts: Consultant shall not assign this contract or subcontract any portion of the work without the written consent of City.
Any attempted assignment or subcontract without written consent of City shall be void. Consultant shall be fully responsible for the acts or omissions of
any assi' ns or subcontractors d of a persons employed by them City of any assignment or subcontract shall not create any
~1 , and the approval by
contractuial relati(~n betwee~rt~ssignee or subcontractor and City.
CONSU~LT.~NT/: E ORK ADDRESS, INC. CITY OF,/AS~J,I~N,~.'
R,H.Uacobstdin "-~ Jil~/I-urner, Director of Finance
FED. IE:~ 52 187 1318 CONTENT REVIEW: (City Dept. Head) Date:
: FORM REVIEW.' ~ (City Attorney) Date:
, Purchase Order #4722
Coding: 710 71 620 050 (for City purposes only)
CITY OF ASHLAND PERSONAL SERVICES CONTRACT <$15,000
Consulting Services Contract Between The Network Address, Inc and the City of Ashland, Oregon
ATTACHMENT A
3 November 10, 1998
Proposals to Develop a Technology Architecture and Plan
The City of Ashland, Oregon
July 21, 1998
The City of Ashland, Oregon
Proposals to Develop a Technology Architecture and
Plan
July 21, 1998
Introduction
The Network Address, Inc. (NAI) in cooperation with the Innovation Groups Inc.
(IG) offers Technology Assessment, Strategic Planning and Management
Consulting Services to local government. The scope of these services varies
based on the needs and interests of each individual government and ranges
from development of a comprehensive set of strategic and tactical technology
plans to review and assessment of specific projects and issues.
NAI is pleased to have the opportunity to submit this proposal to The City of
Ashland. NAI staff has extensive experience in the organizational, financial,
management and technical issues surrounding the planning, introduction,
deployment, support and maintenance of technology. As a result, NAI
understands the importance of delivering solid, cost effective technology
solutions which reliably serve the needs of a wide user constituency.
NAI works with each government to tailor the scope and deliverables desired for
an engagement. Based on NAI's review of the city's technology environment, this
proposal outlines NAI's understanding of the engagements' scope and
deliverables. NAI's approach to delivering the associated services is also
defined. NAI understands that these engagements will impact various
departments of the city government and other city agencies. Throughout this
proposal, NAI refers to these groups collectively as The City of Ashland or the
"city".
General
The Network Address, Inc. has its main office in Annapolis, Maryland and a
satellite sales office in Centerville, Virginia. Business hours are from 8:00 a.m. to
5:00 p.m. ET. All correspondence is to be addressed to:
The Network Address, Inc. 1 Confidential
Proposals to Develop a Technology Architecture and Plan
The City of Ashland, Oregon
July 21, 1998
The Network Address, Inc.
Attn: R. H. Jacobstein, Vice President
2003C Commerce Park Drive
Annapolis, MD 21401
(410) 841-9100/Fax (410) 841-9106
The Network Address, Inc. (NAI) provides a wide range of services and products
to assist organizations plan, design and build sound and extensible technology
infrastructures. Focusing on the Open Systems Interconnect model (OSI), NAI
offers planning and assessment assistance in the development of strategic and
tactical technology plans. Drawing on a combined base of ninety years of
experience in information technology and telecommunications management, NAI
has the background and experience to address the full range of issues
surrounding contemporaw technology planning, design and implementation.
NAI's local government business unit provides consulting, planning, project
management and system integration design services to its local government
clients. NAI's primary planning emphases are the management of technology as
well as the technology itself. Within the local government market, NAI provides
information technology, local area, wide area and remote connectivity solutions
including a full range of Internet and Intranet services. These, coupled with
strong governance oversight consisting of well defined organizational structures,
clearly enunciated standards policies and procedures, and a common
understanding of staff roles, responsibilities and expectations, form the core of a
comprehensive strategic plan. From the technical perspective, as a strong
proponent of industry standards, NAI's focus is on current and emerging
technologies which adhere to the guidelines and principles established by the
nationally recognized oversight bodies such as the ANSI, IEEE, OSF and CCITT.
NAI's local government business unit is dedicated to serving the needs of local
governments across the United States. These services range from assessing a
government's position relative to current and emerging technologies, to strategic
technology architecture and infrastructure planning, to tactical project
management services, to assistance in developing telecommunications "utilities".
As a result, NAI offers a full breadth of services including equipment identification
and specification, software selection, records management, network planning,
both wide and local area, application acquisition services, and workflow review
and business process re-engineering. Additionally NAI offers project
management services to assist the city with its plans and ensure successful
technology implementation and on-going operation.
Scope of Work
The first task in our planning methodology is to develop a baseline
understanding of the city's current position by conducting a review of The City of
The Network Address, Inc. 2 Confidential
Proposals to Develop a Technology Architecture and Plan
The City of Ashland, Oregon
July 21, 1998
Ashland's computing, data and technology environments at the
departmental/agency level. This pre-requisite "assessment" has been completed
and it will form the foundation of the city's technology plan.
Due to the city's pressing priorities, NAI proposes to approach the plan as two
distinct projects. The first project will define the prospective technology
architecture and the second will wrap the remaining parts of the plan around the
technology direction. The purpose of this approach is to facilitate the acquisition
of departmental systems once the technology architecture has been defined.
These projects are fully described in Appendices A and B.
Together, the technology architecture and plan will promote interconnectivity, be
based on widely accepted industry standards and expand upon the current
technology model, as appropriate, deployed by The City of Ashland. NAI's
comprehensive process considers a wide array of issues and incorporates them
into a well molded plan suited to The City of Ashland. These are incorporated
into the appropriate project.
Methodology
Each project will consist of a separate engagement. Development of the
Technology Architecture will precede development of the full technology plan.
To manage each engagement, NAI will assign an engagement manager and The
City of Ashland will assign a project manager to represent The City of Ashland
regarding the day-to-day issues involved in completion of the work. The City of
Ashland project manager must be empowered to provide relevant written
materials and schedule and commit city personnel time to meet with NAI staff.
The project plan will be tailored to accommodate both The City of Ashland and
NAI schedules.
NAI will approach each assignment in two phases. In phase one, the analysis
and planning phase, NAI develops the overall project structure and individual
project components. From time to time during this phase, and upon concurrence
of the city, NAI will submit drafts of the documents, drawings, schematics, et. al.
to the designated city technical and management staff for review and comment.
These items are the component pieces to the final document submitted by NAI.
The city is expected to return these documents to NAI with written comments,
corrections and/or acceptance. In some cases, NAI will not be able to proceed
with the project until the document is returned by The City of Ashland. In the
event the city requests amendments to a draft, NAI will update the document to
address the issues identified by the city and re-submit a new draft within one
week from the time the city returns the prior draft document and their comments
to NAI. This cycle will repeat until the results are approved by the city.
The Network Address, Inc. 3 Confidential
Proposals to Develop a Technology Architecture and Plan
The City of Ashland, Oregon
July 21, 1998
The analysis phase consists of assimilating the data from the assessment to
develop the project documents. Each of the major themes identified in the Scope
of Work section of each proposal will be documented, as appropriate, with
recommendations as to direction and identification of specific approaches in the
strategic management of the city's technology. During the reporting phase, NAI
and The City of Ashland will compile and finalize the project report and NAI will
formally present it to the city if, and when, the city so desires.
Throughout the course of each project, NAI will request information,
documentation and time of city personnel for the purposes of completing this
engagement. NAI needs timely turnaround and access to city staff in order to
maintain an aggressive project schedule. In addition, NAI will provide periodic
status reports to designated city management personnel. These reports will
include currency of the project, issues and concerns as well as the project's
overall status. NAI will present these status reports to the project manager and
others responsible for the project at on site meetings or via tele-conference.
These meetings are considered part of the city's commitment to NAI and the
project if NAI is awarded the engagement.
Engagement Approach
Each project consists of two phases. To minimize expense, only the necessary
components will be conducted on site at the city's locations. An NAI Engagement
Manager together with a city assigned Project Manager are collectively
responsible for the oversight of the program. The project manager must have the
authority to schedule city resources, share documentation, policies and
procedures with the engagement manager and be available as needed for the
duration of the engagement. The engagement follows this sequence:
Analysis and Planning Phase
In the planning phase, NAI assimilates the information gathered in the prior
assessment and develops the specific project deliverables. Information
discovered during the assessment is a major contributor to component
development. Access to, and collaboration with, city personnel are essential
throughout the duration of this phase. NAI normally requires several iterations
of the report before it is ready to collate.
Reporting Phase
During the reporting phase, NAI assembles the completed documents. When
compiled, a draft is sent to the project manager for review. At this time,
appropriate staff are again asked to review the draft and identify any errors of
fact or omission. Once all comments are received, a final report is issued.
The Network Address, Inc. 4 Confidential
Proposals to Develop a Technology Architecture and Plan
The City of Ashland, Oregon
July 21, 1998
As the last step of the reporting phase, the engagement manager returns to
The City of Ashland's offices for a meeting with management and staff to
discuss the report.
References
NAI staff has over ninety combined years experience in providing technology
planning, design and management services for users of wide area and local area
networks and focuses its services in the local government market place. As a
result of its understanding of the local government environment, NAI has been
endorsed by The Innovation Groups (IG), a not-for-profit association dedicated to
serving local government, to provide technology consulting services and host
technology seminars for its members. Contact Bob Havlick, President of the
Innovation Groups at (813) 622-8484 for additional information.
NAI's local government business unit exclusively offers technology assessment,
planning and project management to counties, cities, towns, et. al. These
services are in most cases similar to the ones identified in this proposal.
Depending on the government, the public school system and/or community
college are included in the scope of work. The size of organizations served
varies from two-hundred fifty full time equivalents to over thirty-four hundred. The
installed technology base has ranged from mainframes to micros with multiple
mid-range systems being the most prevalent. Networking complements have
supported just a handful of users to installations of over forty servers and in
excess of two thousand users.
In addition to a prior engagement for The City of Ashland, the following list is a
reference of government's where NAI has been engaged for consulting services
relevant to this proposal.
Frederick County, Maryland.
Carl Moore
Director of Interagency Information Systems for Frederick County
117 E. Church St.
Frederick, MD 21701
(301) 694-1010.
Prince William County, Virginia.
Dennis Gardiner
Director of the Office of Technology and Facility Support Services
4379 Ridgewood Center Drive, Suite 201.
Prince William, VA 22192-5308
(703) 792-6880.
The Network Address, Inc. 5 Confidential
Proposals to Develop a Technology Architecture and Plan
The City of Ashland, Oregon
City of Upper Arlington, Ohio.
Richard King
City Manager
3600 Tremont Rd.
Upper Arlington, OH 43221-1595
(614) 459-6100
Arlington County, Virginia.
Anton Gardner
County Manager
2100 Clarendon Blvd.
Arlington, VA 22209
(703) 358-3120
City of Victoria, Texas
Denny Arnold
City Manager
City Hall Square
Victoria, TX 77902
(512) 572-2720
City of Staunton, Virginia.
Richard Anzolut
Assistant City Manager
P.O. Box 58
Staunton, VA 22402
(540) 332-3812
Clark County/City of Springfield, Ohio
James Shehah, County Commissioner
50 Columbia St.
Springfield, OH 45502
(937) 328-4588
Topeka, Kansas
Alan Morris
Chief Administrative Officer
215 SE 7th St.
Topeka, KS 66603
(913) 368-3725
July 21, 1998
The Network Address, Inc. 6 Confidential
Proposals to Develop a Technology Architecture and Plan
The City of Ashland, Oregon
July 21, 1998
Rock Hill, South Carolina
J. Russell Allen
City Manager
P.O. Box 11706
Rock Hill, SC 29731-1706
(803) 329-5500
NAI Resources
Mason E. (Gene) Swearingen, Director: Mr. Swearingen has over twenty years
experience in the public and private sectors. He received his Bachelor of Arts
degree in History and Political Science from Hampden-Sydney College in
Virginia and a Master of Public Administration degree from the University of
North Carolina in Chapel Hill. Mr. Swearingen joined The Network Address, Inc.
in 1994, provides management consulting services to local government.
During his career, Mr. Swearingen has served as an Assistant City Manager and
Budget Director in Winston-Salem, North Carolina, President of the International
City Management Association (ICMA) RC services company and as a
management consultant to local government for the Mercer Group. Mr.
Swearingen has overseen the development and management of city budgets of
$50 million, has extensive knowledge of local government practices as well as
Human Resources issues involving organizational development, staffing
requirements and standards, and EEO research and investigation. Mr.
Swearingen specializes in the evaluation of application selection criteria for
products common to local government operations. Additionally, he has provided
training on performance appraisal, job analysis, strategic planning and training
transition planning.
R. H. ("Jake") Jacobstein, Vice President: Mr. Jacobstein has worked in
excess of twenty-five years in the information technology field in commercial,
local government and academic environments. Through this experience, Mr.
Jacobstein has had direct responsibility for all scales of computing platforms
including mainframes, S/38, AS/400 and DEC mid-range processors, personal
computers and RISC systems including large scale remote, interactive and
integrated networking of these environments. Mr. Jacobstein received his B.S. in
Mathematics from the University of Buffalo and his M.B.A., with distinction, from
The Ohio State University. He is a member of the Beta Gamma Sigma honor
society.
Mr. Jacobstein joined The Network Address Inc. in 1995. As Vice President,
Client Services, he is responsible for the company's Management Consulting
practice. During his career, he has been responsible for staffs of eighty, annual
budgets to $20 million dollars and multi-year, multi-million dollar technology
The Network Address, Inc. 7 Confidential
Proposals to Develop a Technology Architecture and Plan
The City of Ashland, Oregon
July 21, 1998
projects. He has managed large scale tandem data centers for the banking and
health care industries, national and international wide area networks serving
commercial and military customers and as the Director of Information Resources
for the International City Management Association (ICMA) RC, provided
technology services to support over four hundred local government members.
More recently, as Director of Technology for John Hopkins University Hospital,
Mr. Jacobstein replaced the hospital and medical school network (circa 1983)
with a new fiber based backbone architecture serving over 4000 clients, thirty
geographically dispersed locations and forty servers. The contemporaw design
and architecture of this seamless and pervasive network provided for the
interconnectivity and integration of these servers which consisted of IBM
mainframes, DEC mini computers, and UNIX, Novell and WINDOWS NT
systems.
Mr. Jacobstein is the designated engagement manager and contact for The City
of Ashland.
Kirby Heyns, Senior Consultant. Mr. Heyns has worked in the information
technology field in excess of twenty five years. He is a graduate of Saint Louis
University where he obtained his B.S. in Mathematics. Mr. Heyns specializes in
the areas of application systems evaluation and management, both centralized
and client/server, operations management, and training. He has had
accountability for budgets in excess of $30 million dollars and managed staffs of
thirty.
Mr. Heyns has managed application development projects for Martin Marietta
Data Systems, The Federal Reserve Bank of Saint Louis, and most recently,
Fannie Mae. Mr. Heyns has extensive experience with central and distributed
application software development tools (CASE) and a wide variety of database
architectures and contemporaW database management systems. He has
overseen and managed the evaluation, acquisition, implementation and support
of financial, marketing and labor distribution systems, including integration with
voice response unit systems.
As Director of Support Services for Fannie Mae, Mr. Heyns oversaw the
customer service for the company's distributed hardware and software and
conceived and consummated an outsourcing contract for hardware and help
desk services. Mr. Heyns is also a certified trainer and has given courses in the
areas of application development methodologies, project management and
planning and organizational development.
Stephen Fala, Senior Network Engineer. Mr. Fala has worked for twelve years
in the design and installation of complex communications networks. Previous
employment has afforded Mr, Fala with knowledge of a wide range of electronic
The Network Address, Inc. 8 Confidential
Proposals to Develop a Technology Architecture and Plan
The City of Ashland, Oregon
July 21, 1998
products including semiconductor processing equipment. He is a 1984 graduate
of Drexel University with a B.S. in Chemical Engineering and is a member of Tau
Beta Pi, the National Engineering Honor Society.
Mr. Fala began his professional career with Eaton Semiconductor designing
software and systems in support of semiconductor manufacturing processes. In
1986, he entered the field of network communications as a sales engineer
representing leading edge manufacturers such as Bridge Communications,
3Com and Cisco Systems within the mid-Atlantic region. Later, he applied his
skills to designing and installing fiber optic systems in support of local and wide
area networks. He acquired significant experience during this period in a highly
focused endeavor which saw him personally configure and deploy over 100
routers and initialize several hundred data circuits. This affords him a broad
perspective and proficiency in both analog and digital disciplines, as follows:
WAN/LAN Network Protocols
Ethernet T-1 X.25
Token Ring SMDS TCP/IP
FDDI Frame Relay Novell IPX
Leased/Dial Service ISDN (BRI & PRI) AppleTalk
X.25 ATM NetBIOS
Additionally, Mr. Fala has completed course work and testing in fulfillment of
requirements for the Cisco Systems Certified Internet Engineering Program
(CCIE). He is Microsoft NT-qualified and Novell-knowledgeable in addition to
being trained and certified for Citrix WinFrame installations. His desktop
integration expertise includes DOS, Windows, Windows NT, Windows 95 and
Novell systems.
The Network Address, Inc. 9 Confidential
Proposals to Develop a Technology Architecture and Plan
The City of Ashland, Oregon
July 21, 1998
Appendix B
Technology Plan
Scope of Work
Objectives Alignment. Identify The City of Ashland's overall strategic
objectives. With these in hand, the strategic technology plan is synchronized
to provide tactical plans in support of them.
Governance. The plan identifies where responsibilities, authorities, and
accountabilities lie within the government as they pertain to technology. It
addresses the decision making processes and leverages staff vocational
skills and technical literacy by promoting empowerment and enablement.
Roles of each "interested" organizational entity will also be outlined as they
relate to expectations of the performance, deliverable features and upgrades
of the technology.
Organizational Dynamics. The plan sets a framework for how technology is
championed, how technology issues are communicated and how initiatives
are qualified and pursued. This includes a direction on how technology
projects are managed and what the various participation and expectation
levels are for the interested and involved parties. GIS is an important topic of
this discussion.
Funding. The plan puts forth a funding model and philosophy consistent with
the best interests of the city. It addresses the total cost of ownership
spanning the useful life of the technology and identifies appropriate sources
and destinations of funds.
Staffing: Prospective staffing levels are offered and based on a combination
of the technology to be supported, the governance and organizational
structure included in the plan and city expectations. This includes the
distribution of skill sets and the placement of responsibility and accountability
within the government, both which also influences staffing levels.
Outsourcing/Contracting Opportunities. The City of Ashland is primarily in
the business of being a local government. While certain internal ancillary
functions efficiently and/or effectively serve this business, a number are
distractions which can be better served instead of or in collaboration with city
staff. NAI examines areas for potential outsourcing (and insourcing) during its
assessment.
The Network Address, Inc. 10 Confidential
Proposals to Develop a Technology Architecture and Plan
The City of Ashland, Oregon
July 21, 1998
Training. As part of its baseline assessment, NAI develops an understanding
of staff skill levels both within Information Systems and in the user areas. The
plan provides training matrices for both technical and user staff.
Customer Satisfaction. The plan presents a coherent philosophy for
managing and satisfying customer expectations. Issues of service levels,
reliability and the appropriateness of customer solutions are included.
Business Process Re-Engineering. The assessment and plan identify
areas where work process redefinition would enhance productivity and
service levels. Areas where workflow process redesign would be of benefit, in
conjunction with forthcoming technologies, are identified.
Maintenance. The plan deals with hardware and software maintenance from
two perspectives. The first pertains to whether a particular technology is
maintainable and sustainable. Second, if it is, what are the appropriate
criteria to be used in determining whether external or internal resources
should be used, if any maintenance is necessary at all. This is framed in the
contexts of total cost of ownership, system criticality and city priorities.
Application Development. Under the auspices of the governance structure
(refer to Organization phase) and technology architecture, the plan will offer
criteria for determining a build versus buy decision. This encompasses
central and distributed technology, development and maintenance tools and
languages and maintenance considerations.
Security. The plan identifies key strategic security concerns along with
associated security policies and procedures. The ultimate technologies
selected will impact the tactical security issues.
Standards, Policies and Procedures. The plan offers both specific, well
defined standards, policies and procedures along with an enumeration of
those which the city should develop internally. These policies, procedures
and standards are designed to 9uide the entire organization to support a
common technology direction within the government.
NAI provides periodic progress reports of its findings and recommendations at
relevant times during the course of the engagement. This will be through a
combination of on site meetings and tele-conferences.
Deliverables
A strategic technology plan which incorporates the previously developed
architecture. The City of Ashland is expected to review this document for
accuracy of content and errors of omission prior to release of the final
version. Specifically, this plan will include:
The Network Address, Inc. 11 Confidential
Proposals to Develop a Technology Architecture and Plan
The City of Ashland, Oregon
July 21, 1998
Identification of strategic objectives for The City of Ashland to follow and that the plan will
adhere to.
Strategies for governing technology. This entails policies, procedures, decision making
processes and enforcement and encompasses the entire organization's use of
technology.
A list of priorities as discerned from the assessment phase. This will manifest itself as a
set of tactical plans designed to implement the plans major components.
A management plan that spans the useful life of the technology. This will include
organizational and staffing strategies, maintenance and support strategies and ways to
optimize availability and service.
Staff training needs, an approach to providing training and guidelines for offering it.
Suggestions regarding physical and logical security. NAI's recommendations will identify a
number of important security issues and propose alternatives to address them.
These are not intended to be a comprehensive approach to security but rather to
implement a number of practical and prudent steps related to security concerns.
Plan evolution. Suggestions on ways of maintaining the plan over time through a
combination of staff consultation, external sources and reviews of industry practices.
Estimated costs. Enumerated by department, these will include infrastructure, WAN
circuits, network hardware, client/server hardware and software, applications, training,
staffing, maintenance and Internet services.
Periodic meetings with the appropriate The City of Ashland executives,
management, staff and elected officials to review and discuss the draft and
final plans and reports.
Engagement Details
NAI's fixed fee for the scope of work described in this proposal is $9,900 plus
out-of-pocket expenses not to exceed $4,500. This pricing reflects a ten percent
discount for Innovation Groups membership.
Actual out-of-pocket expenses will be invoiced monthly.
The engagement commences upon receipt of purchase order.
The Network Address, Inc. 12 Confidential
Proposals to Develop a Technology Architecture and Plan
The City of Ashland, Oregon
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Proposals to Develop a Technology Architecture and Plan
The Network Address, Inc. 1 3 Confidential