HomeMy WebLinkAbout2012-209 Agrmt - BPA - Portal Access 11BS-10263 Contract No. 11BS-10263
CUSTOMER PORTAL ACCESS AND USE AGREEMENT
Customer Portal is a secured consolidated web application designed to provide customers of
the Bonneville Power Administration (BPA) with access to information from various BPA
source systems, including bills, active contracts, customer profile information, load
forecasts, and meter point data.
1. CUSTOMER'S AUTHORIZED USERS
(a) Portal Users. The Customer authorizes the Portal Users, as registered
electronically on the Customer Portal, to access and use the Customer Portal,
or its successor, on behalf of the Customer. Portal Users may include
employees, agents, and assigns of the Customer and Third Parties. The
authorization and contact information for each Third Party is provided in
Exhibit A of this Agreement. The Customer shall notify BPA of any change
to a Third Party's contact information and provide a revised Exhibit A.
(b) Customer Portal Administrator. The Customer shall designate Customer
Portal Administrator(s)who will manage the Customer's Customer Portal
account. The name and contact information for the Customer's designated
Customer Portal Administrator(s) are provided in Exhibit A of this
Agreement. The Customer shall notify BPA of any change to a Customer
Portal Administrator's contact information and provide a revised Exhibit A.
2. ACCESS TO THE CUSTOMER PORTAL
(a) The Customer is responsible for the acquisition and maintenance of the
hardware, software and communication equipment necessary for the
Customer;and its Portal Users to access BPA's Customer Portal, or its
successor.
(b) The Customer and its Customer Portal Administrator(s) shall be responsible
for assuring that the use of the Customer Portal by Portal Users is consistent
with this Agreement.
(c) Access to the Customer Portal may be revoked at BPA's sole discretion.
(d) The Customer Portal is owned and operated by BPA. BPA's external website
disclaimer and privacy policy applies to use of this site, and is available here:
http://www.bpa.gov/support/disclaimer.shtml.
3. AUTHORIZED USE OF THE CUSTOMER PORTAL
The Customer Portal may be used by the Customer and its Portal Users to view
information related to its business with BPA, to submit load forecast data, and for
other purposes as determined by BPA.
4. UNAUTHORIZED USE OF THE CUSTOMER PORTAL
The Customer Portal is owned and operated by BPA, a U.S. Department of Energy
(DOE) agency, U.S. Federal Government. All uses of the Customer Portal must be in
accordance with the U.S. laws, federal regulations, DOE Orders, and BPA policies
and directives.
The Customer Portal, or its successor, shall only be used as provided in Section 3 of
this Agreement. Unauthorized use may result in the limitation, revocation or
disabling of the Customer's Customer Portal login or investigation if possible
criminal or illegal activities are suspected.
There is no expectation of privacy on the Customer Portal. All data, including e-
mail, created, stored, or transmitted on the Customer Portal are the property of the
United States government. BPA's IT department monitors the Customer Portal.
Unauthorized access and/or use of the Customer Portal are prohibited. Violators are
subject to criminal and civil penalties, and administrative actions. Access to the
Customer Portal constitutes acknowledgement and understanding of this warning.
5. NOTICE
(a) Any notice required under this Agreement shall be provided in writing to
BPA in one of the following ways:
(1) by United States Certified Mail with return receipt requested;
(2) electronically, if both Customer and BPA have means to verify the
electronic notice's origin, date, time of transmittal and receipt; or
(3) by another method agreed to by the Customer and BPA.
Notices are effective when received. BPA may change the name or address
for delivery of notice by providing notice of such change or other mutually
agreed method. Customer shall deliver notices to the following person and
address:
Bonneville Power Administration
P.O. Box 3621
Portland, OR 97208
Attn: BPA Customer Portal Administrator—
KSK-4
Phone: 503-230-4246 FAX: 503-230-3204
E-Mail: customerportal @bpa.gov
11BS-10263, City of Ashland Page 2 of 3
Customer Portal Access and Use Agreement
(b) The Customer shall notify BPA of any actual or suspected loss, compromise
or unauthorized use of the Customer Portal, including the Customer's
Customer Portal account access information, or of any changes in the status
of a Third Party, including but not limited to when the Third Party is no
longer affiliated with the Customer or is no longer authorized to use the
Customer Portal on behalf of the Customer.
6. CUSTOMER ACCEPTANCE
The Customer agrees to the terms and conditions for use of the Customer Portal
contained in this Agreement.
CITY OF ASHLAND
By
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11BS-10263, City of Ashland .Page 3 of 3
Customer Portal Access and Use Agreement
EXHIBIT A
CUSTOMER PORTAL ADMINISTRATORS AND AUTHORIZED THIRD PARTIES
1. CUSTOMER PORTAL ADMINISTRATORS
The Customer authorizes the following persons to act as its Customer Portal
Administrators (CP Administrator). Customer shall notify BPA of any changes to
the Customer Portal Administrator information provided to BPA.
Primary CP Administrator Secondary CP Administrator
Name: D. L. "Zee Tno6+rq Name:
Title: //// 1 fr+ Title: n
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Address: .� 6aef SUN ff Address: 20 EaJf Me; Sf
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Phone: ,574//- 9188- S-,?yo Phone:
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Fax: r-111 SSZ - ,Z0,fg Fax: Xy/_ J_S_2 - 2os9
E-mail: ash/O"d.or. us E-mail: a da.h a RAla W,,or. us
11BS-10263, City of Ashland Page 1 of 3
Exhibit A
Customer Portal Administrators and Authorized Third Parties
2. AUTHORIZED THIRD PARTIES
The Customer authorizes the following entities to access its data and/or submit data
on the Customer's behalf via the Customer Portal.
(1) Entity:
Primary Point of Contact Secondary Point of Contact
Name: Name:
Title: Title:
Address: Address:
Phone: Phone:
Fax: Fax:
E-mail: E-mail:
(2) Entity:
Primary Point of Contact Secondary Point of Contact
Name: Name:
Title: Title:
Address: Address:
Phone: Phone:
Fax: Fax:
E-mail: E-mail:
11BS-10263, City of Ashland Page 2 of 3
Exhibit A
Customer Portal Administrators and Authorized Third Parties
3. EXHIBIT REVISIONS
If updates to this exhibit are necessary to accurately reflect the contact information
contained in this exhibit, the Customer shall provide a revised Exhibit A to BPA.
This revised Exhibit A shall be effective upon receipt by BPA.
CITY OF ASHLAND ,
By .<
Name Z)Artcou) GENE 7—un/4~c-
(PrintlType)
Title 4e"NG *r1SrAAr1-Ci7}' 1&,sftN1SI19F7Z%—�
Date I ho/2_-
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1113S-10263, City of Ashland Page 3 of 3
Exhibit A
Customer Portal Administrators and Authorized Third Parties