HomeMy WebLinkAbout2000-190 AFN Agrmt-Ashland Agcyashland fiber network
SERVICES AGREEMENT
Agreement between the City of Ashland by and through its Department of Electric Utilities, Ashland Fiber Network
Division CAFN") and Customer named below for ¢~fnDATA services ("Data Services") on AFN's telecommunications
system through its fiber optic network (the "network" or "system").
CustomerName:-~¢ /'~'-~Jl 1~,~4
Billing Address:
..c z.r ,4, .c .. . . -/ u ,, ,' t
Premises Address (if different):
Data Services Rate:
~"lOMbps + / ~
[] 100Mbps + __
,~',.~';/,~ 2 [/~ ¢Z~"~'~-Charge:~kl'OMbps $ 750.00
IP addresses: $ ~2~'-//month Installation [] 100Mbps $1,250.00
IP addresses = $ /month [] Custom $
1. SERVICES. Customer shall pumhase and AFN shall
provide to Customer:
1.1. DATA SERVICES. Data Services permit
access by Customerto AFN's telecommunications system
at the point of delivery located in the Customer's premises
described above. The point of delivery is that location
where the network and Customer's system are
intemonnected.
1.2. INSTALLATION SERVICES. Installation services
consist of coordinating with Customer the necessary
engineering, site survey, system configuration and other
services necessary to provide Customer Data Services.
These services shall be provided up to the date that the
service testing is completed based on AFN's customary
testing procedures and the service is available to the
Customer ("the service acceptance date"). In addition,
AFN will install such wiring, switches, routers, cabinets or
other equipment ("collectively referred to as "AFN
facilities") necessary to connect Customer's facilities to the
network.
2, TERM. This agreement will be effective upon the date
executed by AFN and shall continue for one year, unless
sooner terminated as provided in this agreement. In the
event written notice is not given by either party to
terminate this agreement at least 30 days prior to the
termination date, this agreement shall be extended for
successive one year periods on the same terms and
conditions except for the rate specified in section 3. The
rate for each extension period shall be the rate then in
effect, as published by AFN, at least 45 days prior to the
termination date.
3. CHARGES,
3.1. DATA SERVICES RATE. From the service
acceptance date, Customer shall pay the rate specified
above for each month of service, if the service does not
begin on the flint day of a billing cycle, then payments for
the first month shall be prorated on a daily basis. All sums
shall be paid within 20 days after the date of the monthly
billing for services (the "due date").
3.2. INSTALLATION SERVICES CHARGE. Customer
shall pay the installation charge specified above for the
installation services provided by AFN which charges shall
be due and payable upon execution of this agreement (the
"due date").
3.3. LATE PAYMENTS, DEPOSIT. Payments received
after the due date may be subject to a charge of 1%% per
month on the unpaid balance at the discretion of AFN.
AFN may require Customer to pay a deposit in advance of
the provision of any service. Any such deposit shall be
held by AFN in a non-interest bearing account and used
to satisfy (in whole or in part) any obligation of Customer
under this agreement.
4. SERVICE LEVELS. AFN will exercise reasonable efforts
to provide service on a 24-hour-a-day, 7-day-per-week
basis. Customer understands and acknowledges that AFN
does not warrant that its service will be provided without
interruption. Customer also understands that the rates
and speed for this service is based on the utilization of
burstable data transmission methodology where the full
bandwidth contracted for is to be utilized in bursts only
and not continuously~ AFN may monitor Customer's
bandwidth utilization in order to ensure that Customer's
1 - ~3fnDATA Services Agreement (p:\tele\forms~AFN Data Services Contr.wpd)(5/99)
transmissions are within the burstable utilization rate
guidelines· These guidelines are subject to change at any
· time by AFN acting in its sole discretion, and all such
changes shall be binding upon Customer upon written
notice to Customer by AFN.
In the event of a service outage, AFN will have repair
personnel on site within 4 hours after receiving notification
of the outage from the Customer to the assigned service
number provided to customer from time to time. With
respect to a failure of continuous interruption which is not
excused, as provided in this section or otherwise, which
exceeds 24 consecutive hours in duration, and of which AFN
receives wdften notice within 48 hours of such failure or
interruption, AFN shall credit Customer's accountwith respect
to the affected service by an amount equal to one-thirtieth of
the recurring monthly charge for the service for each 24-hour
pedod dudng which the failure or interruption continues. This
credit shall be the sole and exclusive remedy of Customer
with respect to any interruption or failure of the service. No
such credit shall be due, however, if the interruption is
caused by reasons beyond the reasonable control of AFN or
for reasons related to scheduled network maintenance.
5. AFN FACIUTIES. Any AFN facilities installed on Customer's
premises shall be and remain the property Of AFN and may
be repaired or replaced at any time and removed at the
termination of service, and may be used to suppty other
customers Of AFN whether or not on the same premises. No
rent or other charge shall be made by Customer on AFN for
placing or maintaining its facilities upon Customer's
premises. AFN shall be entitled, at any time, to affix to AFN
facilities a label indicating the interest of AFN.
5.1. ~I~IOVAL. Customer will use reasonable efforts
to ensure that AFN facilities are not removed or caused to be
removed by any person, other than AFN or without AFN's
prior written consent.
5.2. PROPER ENVIRONMENT. Customer shall use
reasonable effod, s to keep the location of AFN's facilities in
the proper environment as specified by AFN
5.3. DAMAGE. Customer agrees to exercise due care
and caution to protect AFN's facilities from the weather,
vandalism and other potential problems. Customer shall be
liable for any loss or damage to AFN's facilities at any
location adsing Eom Customer's negligence, intentional act,
unauthorized maintenance or other cause within the
reasonable control of Customer, its employees or agents. In
the event of any loss or damage to AFN's facilities for which
Customer is liable, Customer shall reimburse AFN for the
lesser of the reasonable cost of repair or the actual cost of
replacement.
6. RJGHTS AND OBUGATIONS OF CUSTOMER.
6.1. INSTALLATION. Customer shall at its expense
undertake all necessary preparations required to comply with
AFN's installation and maintenance instructions. Such
preparations include obtaining all necessary consents for the
installation and use of AFN. facilities in the building, including
consents for necessary alterations to buildings; ensuring that
any floor loading limits will not be exceeded; providing
suitable accommodations, foundations and an environment
to meet the environmental specifications forAFN including all
necessary trunking, conduits and cable trays; providing
suitable electdc power and any other utilities needed by AFN
to install, test and or maintain AFN facilities; providing a
suitable and safe working environment for AFN's personnel,
including an environment safe from environmental hazards;
and taking up or removing, in time to allow AFN to carry out
installation as scheduled, any fitted or fixed floor coverings,
ceiling tiles, suspended ceilings and partition covers.
6.2. Premises Access. Customer shall provide AFN
or other persons authorized by AFN with access (on both a
routine and emergency basis) for the implementation of all
services contemplated to be provided by AFN. After the
service acceptance date, Customer will provide AFN
reasonable access to the Customer premises where any
AFN facilities are installed. AFN shall not be responsible for
any faults on the network Dr any failure to perform the
provisions of this agreement to the extent that AFN, in good
faith, requires access, and any such faults or failures or the
continuation thereof are a result of the failure of Customer to
provide access to the place at each location where AFN
facilities are installed supporting the failing service or
connection.
(a) Dudng implementation, AFN will
normally carry outwork required to install and/or repair AFN's
facilities dudng its normal working hours but may, on
reasonable notice, require access at other times. At
Customer's request, AFN will carry out work to install AFN's
facilities outside AFN's regular working hours, in which event
Customer agrees to pay overtime and any other appropdata
charges agreed between the parties.
(b) Any out-of-pocket costs reasonably
incurred by AFN as a consequence of the denial of access by
Customer (or building owner) to any location shall be paid by
Customer. AFN shall advise Customer of any such costs on
a case by case basis.
6.3. ACCEPTABLE USE POLICIES. Customer shall
comply with AFN's acceptable use policies. The acceptable
use policies are subject to change at any time by AFN acting
in its sole discretion, and all such changes shall be binding
upon Customer upon written notice to Customer by AFN.
Copies of such policies will be furnished by AFN upon
request.
6.4; SYSTEM INTEGRITY.
(a) Customer shall be responsible for the
use and compatibility of equipment or software not provided
by AFN. In the event that Customer uses equipment or
2 - ~3fI3DATA Services Agreement (p:~tele\forms~AFN Data Services Contr. wpd)(5/99)
softwar~ not provided by AFN which impairs Customer's
Data Servk;es orthe network, Customer shall nonetheless be
liable for payment for all service, including without limitation
any sol,rare, provided by AFN. Upon notice from AFN that
any equipment or software not provided by AFN is causing or
is likely to cause any hazard, interference, or service
obstruction, Customer shall immediately eliminate the
likelihood or hazard, interference, or service obstruction and
if Customer tails to do so, AFN may take such action as it
deems required to eliminate such hazard, interference or
service obstruction.
(b) Customer will only connect to the
network using industry standard equipment which complies
and is compatible with the service specifications set forth in
applicable technical publications. Notwithstanding the
undertaking of Customer in the prior sentence, if, in AFN's
reasonable opinion, the technical integrity of the network or
the services being provided over the network to Customer or
any other third party is being jeopardized or is likely to be
jeopardized as a result of the connection of any Customer
premises equipment to the network by Customer or by any
other activity for which Customer is responsible, AFN may
suspend the prevision of the services to any connection so
affected. Following remedial action by Customer satistactory
to AFN, AFN will reinstate the service provided through that
connection as soon as possible.
(c) AFN reserves the dght to allow or refuse
to allow any make, model or software revision of customer-
provided equipment to be used as a gateway to any network
access. Customerwill cooperate with AFN in setting the initial
configuration for its equipment's interface with the network.
(d) AFN may from time to time issue
technical instructions on the use of the network to ensure the
proper functioning of the services or the protection of the
network from damage or detedoretion. Technical instructions
will be observed by Customer.
7. TERMINATION. Either party may terminate this agreement
for cause, provided written notice is given the other party
specifying the cause for termination and requesting
correction within 10 days for tailure to pay a sum due, or
within 30 days for any other cause, and such cause is not
corrected within the applicable peded. Cause is any material
breach of the terms of this agreement, including the tailure to
pay any amount when due, the filing of a petition in
bankruptcy by or against Customer or Customer's inability to
meet obligations when due; or tailure of Customer to cure
any violation (other than failure to pay) of the provisions of
this agreement within 30 days notice by AFN.
7.'1. CESSATION OF SERVICE. AFN maY deny
Customer access to the network and cease to provide all or
part of any services described in this agreement without
notice if Customer (a) violates any provision of applicable
acceptable use policies; (b) engages in any conduct or
activity that AFN, in its sole discretion, reasonably believes
causes a risk that AFN may be subjected to civil or cdminal
litigation, charges, or damages; or (c) would cause AFN to be
denied access or to lose services by AFN's intemet provider.
7.2. CESSATION OF ACCESS. IfAFN ceases to provide
or denies Customer access to the network pursuant to this
section, neither Customer nor any of its customers shall have
any right (a) to access through AFN any materials stored on
the internet, (b) to obtain any credits otherwise due to
Customer, and such credits shall be forfeited, or (c) to
access third party services, merchandise or information on
the internet through AFN. AFN shall have no responsibility to
noti~ any third-parbJ providers of services, merchandise or
information of any discontinuance of any services pursuant
to this section, nor any responsibility for any consequences
resulting from lack of such notification.
7.3. TERMINATION FEE. If AFN terminates this
agreement for cause, or if Customer terminates this
agreement without cause, Customer shall pay AFN a
termination fee equal to the lesser of (a) the remaining
charges applicable through the end of the scheduled term, or
(b) six months of charges.
8. NO WARRANTIES. TO THE EXTENT PERMI'I-I'ED BY
APPLICABLE LAW, AFN IS PROVIDING THE SERVICES
AND THE SYSTEM (INCLUDING BUT NOT LIMITED TO
THE AFN FACILITIES AND ANY ACCESS TO THE
NETWORK) AS IS AND WITH ALL FAULTS, AND
HEREBY DISCLAIMSALL OTHER WARRANTIES, IFANY,
EITHER EXPRESS, IMPLIED, STATUTORY OR
OTHERWISE WITH RESPECT TO ANY OF THE SYSTEM
AND SERVICES PROVIDED OR TO BE PROVIDED
UNDER THIS AGREEMENT, INCLUDING BUT NOT
LIMITED TO ANY (IF ANY) AND ALL IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OF LACK OF VIRUSES, LACK
OF NEGLIGENCE OR LACK OF WORKMANLIKE
EFFORT.
AFN MAKES NO WARRANTY: (a) OF TITLE, QUIET
ENJOYMENT OR LACK OF INFRINGEMENT WiTH
RESPECT TO THE SYSTEM OR SERVICES; (b) THAT
THE SYSTEM OR SERVICES ARE "YEAR 2000"
COMPLIANT; AND (c) THAT THE OPERATION OF THE
SYSTEM OR SERVICE WiLL BE UNINTERRUPTED OR
ERROR FREE.
9. EXCLUSION OF CERTAIN DAMAGES; LIMITATION OF
LIABILITYAND REMEDY; EXCLUSIVE REMEDY. TOTHE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,
IN NO EVENT WiLL AFN BE LIABLE UNDER ANY
CONTRACT, NEGLIGENCE, STRICT LIABILITY OR
OTHER THEORY FOR ANY SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES
(INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS
OF PROFITS OR CONFIDENTIAL OR OTHER
INFORMATION, FOR BUSINESS INTERRUPTION, FOR
PERSONAL INJURY, FOR LOSS OF PRIVACY, FOR
3 - ¢~f~IDATA Services Agreement (p:\tele\forms~AFN Data Services Contr.wpd)(5/99)
'FA'ILu~ TO MEET ANY DUTY INCLUDING OF GOOD
FAITH OR OF REASONABLE CARE, FOR NEGLIGENCE,
· AND FOR ANY OTHER PECUNIARY OR OTHER LOSS
WHATSOEVER) ARISING OUT OF OR IN ANY WAY
RELATED TO ANY BREACH BY AFN OF THiS
AGREEMENT, TO THE PROVISION OR USE OF OR
INABILITY TO USE THE SYSTEM OR SERVICES OR
OTHERWISE WiTH RESPECT TO ANY SUBJECT
MA'Fi'ER OF THIS AGREEMENT, EVEN IF AFN HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
AFN'S TOTAL LIABILITY TO CUSTOMER UNDER THIS
AGREEMENT AND THE TRANSACTIONS
CONTEMPLATED HEREBY, INCLUDING WITHOUT
LIMITATION ANY LIABILITY OF AFN FOR ANY DAMAGES
OF ANY NATURE WHATSOEVER, INCLUDING WITHOUT
LIMITATION DIRECT OR ACTUAL DAMAGES, SHALL BE
LIMITED TO THE DIRECT DAMAGES INCURRED BY
CUSTOMER IN ACTUAL AND REASONABLE RELIANCE
ON THE SYSTEM OR SERVICES, WHICH DAMAGES
SHALL NOT, IN THE AGGREGATE, EXCEED 100% OF
THE AMOUNT HAVING ACTUALLY BEEN PAID BY
CUSTOMER TO AFN IN THE TWELVE MONTH PERIOD
IMMEDIATELY PRECEDING THE DATE ON WHICH THE
BREACH GIVING RISE TO THE DAMAGES OCCURRED.
EXCEPT FOR THE PROVISION OF CREDITS TO
CUSTOMER'S ACCOUNTAS SPECIFICALLY PROVIDED
IN SECTION 4, THE RIGHTS AND REMEDIES GRANTED
TO CUSTOMER UNDER THIS SECTION 9 CONSTITUTE
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY
AGAINST AFN, ITS AGENTS, OFFICIALS AND
EMPLOYEES FOR ANY AND ALL CLAIMS ARiSiNG IN
CONNECTION WITH THE SYSTEM OR SERVICES,
INCLUDING BUT NOT LIMITED TO CLAIMS ARISING
UNDER STATUTORY OR COMMON LAW OR
OTHERWISE.
THERE ARE NO THIRD PARTY BENEFICIARIES OF THIS
AGREEMENT. CUSTOMER AGREES THAT AFN SHALL
HAVE NO LIABILITY FOR THE NEGLIGENCE,
PRODUCTS, SERVICES OR WEBSlTES OF CUSTOMER;
OF AFFILIATES; OF DEVELOPERS OR CONSULTANTS
IDENTIFIED OR REFERRED TO CUSTOMER BY AFN; OR
OF ANY OTHER THIRD PARTY, INCLUDING BUT NOT
LIMITED TO LIABILITY FOR THE CONTENT, QUALITY
AND ACCURACY OF THE FOREGOING WHICH ARE
ACCESSIBLE BY USE OF THE SYSTEM OR SERVICES
OF AFN
10. UNCONTROLLABLE CONDITIONS. Neither party shall be
deemed in violation of this agreement if it is prevented
from performing any of the obligations under this
agreement by reason of severe weather and storms;
earthquakes or other natural occurrences; strikes or other
labor unrest; power failures; nuclear or other civil or
military emergencies; acts of legislative, judicial, executive
or administrative authorities; or any other cimumstances
which are not within its reasonable control.
11. SEVERABILITY. In the event that a court, governmental
agency, or regulatory body with proper jurisdiction
determines that this agreement or a provision of this
agreement is unlawful, this agreement, or that prevision of
the agreement to the extent it is unlawful, shall terminate.
If a provision of this agreement is terminated but the
parties can legally, commemially and practicably continue
without the terminated provision, the remairtder of this
agreement shall continue in effect.
12. GENERAL PROVISIONS. Failure or delay by either party
to exercise any right or privilege under this agreement will
not operate as a waiver of such right or privilege. This
agreement may be assigned by Customer only with the
consent of AFN. This agreement constitutes the entire
understanding between Customer and AFN with respect
to Service provided herein and supersedes any pdor
agreements or understandings.
13. SPECIAL PROVISIONS.
Customer:
By:
Title:
Date:
Title: '~xL R.c./,'2JK-- ,r~f.'~ C;TIC.¢ Tlc.
Date: ~-~- ~4=-
AFN Legal Review By:
Date:
4 - ¢~fnDATA Services Agreement (p:\tele\forms~AFN Data Services Contr,wpd)(5/99)
~'/ /'*J/~ITY/~.F ASHLAND ,64002
For Cash
Received from ~ Date
unt Number Amount
ZZ_-: _7~2 ZZ _~_-:2'~,¢
From:
To:
Date:
Subject:
Russ,
"Richard Holbo" <holbor@lightstar.ggs.net>
<chadickr@ashland.or.us>
Fri, Apr 27, 2001 9:19 AM
Ashland Agency
Please change billing for ashland Agency to $806 per Mo. Change from a 16
address 10 Meg to 256 address 10 Meg
Thanks
Richard Holbo
This is the email from Customer requesting the change.
> Hello Richard -- thanks for y~he phone to~. If you could
> please allocate a class C f~f The Ashland A~ould be great.
(
~ Thank you, ~ ~--
> Blair Reyburn
> Director, Front End Development
> The Ashland Agency
> 525 A St. ~
> Ashland, OR 97520
> www.ashlandagency.com
> 541.488.0801 (v)
> 541.488.0807 (f)