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HomeMy WebLinkAbout2010-052 Agrmt - Brazos Technology . t ~)brazos . technology SOFfW ARE LICENSE AGREEMENT TillS AGREEMENT is entered into as of the 5th day of April 20 I 0, (hereinafter referred to as the "Effective Date") by and between Brazos Technology Corporation, a Texas corporation, with its principal offices located at 526 University Drive East, Suite 20lA College Station, Texas 77840 (hereinafter referred to as "Brazos Technology"), and City of AsWand. with its principal offices located at 1155 E. Main Street. AsWand. OR 97520 (hereinafter referred to as "Licensee"). This Agreement is made with respect to the following facts and objectives: RECITALS: A. Brazos Technology has developed a proprietary software product, which is designed to extend data and processes across multiple platforms and technologies (hereinafter referred to as the "Software"). B. Licensee desires to obtain a non-exclusive license to use the Software and Brazos Technology desires to grant Licensee such a license. AGREEMENT: NOW, THEREFORE, in consideration of the foregoing recitals, the mutual promises and covenants set forth herein, and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the parties hereto agree as follows: I. License. Brazos Technotogy hereby grants to Licensee a non-exclusive license to use the Software and the documentation, if any, provided in connection therewith (hereinafter referred to as the "Documentation") solely in connection with ROC and eCitation. Licensee may make one copy of the Software and Documentation for back-up and/or archival pUJlloses. 2. Licensee Fee. Licensee agrees to pay Brazos Technology the license fee identified in Exhibit A to this Agreement. Such fee shall be due immediately upon execution of this Agreement by the parties. 'Fees for ConfigurationlInstallation will be due on the following schedule: Y, upon contract execution and Y, upon delivery. Fees for training will be due upon delivery. Exhibit B identifies the recommended hardware required for delivery of the solution and will be due on the following schedule: Y, upon contract execution and Y, upon delivery. 3. Limitations of Use. Licensee acknowledges and agrees that Licensee will not timeshare, modify, sublicense, transfer, assign, copy, reverse engineer or decompile the Software, , ~, brazos . technology V1.1 Documentation or any portion thereof except as expressly set forth herein. Licensee further acknowledges and agrees that Licensee will limit its use of the Software and Documentation to the number of users and/or the site location identified in Exhibit A to this Agreement. 4. Non-disclosure. Licensee acknowledges and agrees that the Software and Documentation contain trade secrets and/or confidential information (hereinafter collectively referred to as "Confidential Information") and that Licensee will take reasonable efforts to prevent the disclosure of such Confidential Information to any third party. 5. Ownershio. Licensee acknowledges and agrees that Brazos Technology is the sole owner of all right, title and interest in and to the Software and Documentation and that nothing contained herein shall grant Licensee any ownership interest in the Software or Documentation. 6. Uogrades. In the event that Brazos Technology, in its sole discretion, should provide Licensee with any upgrades, corrections or modifications to the Software or Documentation, such upgrades, corrections or modifications shall be considered, as applicable, "Software" or "Documentation" for the purposes of this Agreement. Notwithstanding the foregoing, nothing contained in this Agreement shall be construed as obligating Brazos Technology to provide Licensee with any upgrades, corrections, modifications, maintenance services or support services hereunder. 7. Warranty. a. Brazos Technology warrants and represents that it is the owner of all right, title and interest in and to the Software and Documentation and that use of the Software and Documentation as contemplated herein shall not infringe upon any third party patent or copyright. This warranty and representation does not apply to any infringement arising out of any unauthorized modification of the Software or Documentation or any infringement arising out of the use of the Software or Documentation in combination with any third party product. j b. EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION 7, THE SOFTWARE AND DOCUMENTATION IS PROVIDED "AS IS" AND BRAZOS TECHNOLOGY EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, WRITTEN OR VERBAL, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BRAZOS TECHNOLOGY DOES NOT WARRANTOR REPRESENT TIIAT ANY USE OF THE SOFTWARE OR DOCUMENTATION WILL BE UNINTERRUPTED OR ERROR FREE. LICENSEE EXPRESSLY ASSUMES ALL RISKS AND LIABILITIES RESULTING FROM THE USE OR INABILITY TO USE THE SOFTWARE OR DOCUMENTATION, INCLUDING WITHOUT LIMITATION ANY ECONOMIC LOSS, PROPERTY DAMAGE, PHYSICAL INJURY, LOST PROFITS, LOST SAVINGS, LOSS OF RECORDS OR LOSS OF DATA Brazos Technology Software License CONFIDENTIAL INFORMATION Page 2 of 8 ~'brazos V1.1 technology 8. Indemnification. Brazos Technology agrees to indemnify and defend Licensee from and against any third party claim arising out of a breach of the Warranty provisions set forth in this Agreement, provided that Brazos Technology is provided with prompt notice of any such third party claim and Brazos Technology is allowed full control over the defense of such claim.. Licensee acknowledges and agrees that Brazos Technology may fulfill its obligations hereunder by (i) obtaining from the third party claimant a license pursuant to which Licensee may continue its use of the Software and Documentation or (ii) providing Licensee with substitute software and/or documentation that does not infringe upon the rights of the third party claimant Licensee further acknowledges and agrees that in the event that Brazos Technology, in its sole discretion, determines that neither of the options set forth above are reasonable, Brazos Technology may fulfill its obligations hereunder by terminating this Agreement and refunding to Licensee the license fees paid by Licensee to Brazos Technology hereunder, prorat~ over a period of five (5) years. 9. Limitation of Liabilitv. a. LICENSEE EXPRESSLY ACKNOWLEDGES AND AGREES THAT BRAZOS TECHNOLOGY SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO LICENSEE OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, PUNITIVE OR EXEMPLARY DAMAGES OR LOSSES OR ANY KIND WHATSOEVER, INCLUDING WITHOUT LIMITATION, ANY ECONOMIC LOSS, PROPERTY DAMAGE, PHYSICAL INJURY, LOST PROFITS, LOST SAVINGS, LOSS OF RECORDS OR LOSS OF DATA, ARISING OUT OF THE USE OF THE SOFTWARE OR DOCUMENTATION, REGARDLESS OF WHETHER ARISING UNDER BREACH OF CONTRACT, WARRANTY, TORT, STRICT LIABILITY OR ANY OTHER LEGAL THEORY OR CLAIM, EVEN IF BRAZOS TECHNOLOGY HAS BEEN ADVISED OF THE POSSffiILITY OF SUCH LOSS OR DAMAGE OR IF SUCH LOSS OR DAMAGE COULD . HAVE BEEN REASONABLY FORESEEN. . b. LICENSEE EXPRESSLY ACKNOWLEDGES AND AGREES THAT UNDER NO CIRCUMSTANCES SHALL THE ENTIRE LIABILITY OF BRAZOS TECHNOLOGY FOR ANY LOSS OR CLAIM ARISING OUT OF THIS AGREEMENT, ANY USE OF THE SOFTWARE OR DOCUMENTATION, OR ANY INABILITY TO USE THE SOFTWARE OR DOCUMENTATION, EXCEED THE SUM OF THE LICENSE FEE PAID BY LICENSEE TO BRAZOS TECHNOLOGY HEREUNDER 10. Allocation or Risks. LICENSEE ACKNOWLEDGES AND AGREES THAT THE LICENSEE FEE PAID BY LICENSEE TO BRAZOS TECHNOLOGY FAIRLY AND ACCURATELY REFLECTS THE ALLOCATION OF RISKS BETWEEN LICENSEE AND BRAZOS TECHNOLOGY, INCLUDING WITHOUT LIMITATION, THE TERMS AND CONDITIONS SET FORTH IN THE WARRANTY AND LIMITATION OF LIABILITY SECTIONS OF THE AGREEMENT. LICENSEE FURTHER ACKNOWLEDGES AND AGREES THAT ANY MODIFICATIONS TO THE ALLOCATIONS OF RISK WOULD REQUIRE BRAZOS TECHNOLOGY TO CHARGE A HIGHER LICENSEE FEE FOR THE SOFTWARE AND DOCUMENTATION. WITHOUT LIMITING THE GENERALITY OF THE Brazos Technology Software License CONFIDENTIAL INFORMATION Page 3 of 8 " brazos Vl.l technology FOREGOING, LICENSEE ACKNOWLEDGES AND AGREES THAT EACH OF THE TERMS AND CONDITIONS SET FORTH IN THE WARRANTY AND LIMITATION OF LIABILITY SECTIONS OF THIS AGREEMENT SHALL REMAIN IN FULL FORCE AND EFFECT, EVEN IF ANY REMEDY CONTAINED HEREIN IS DETERMINED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. 11. Term and Termination. a. This Agreement shall commence as of the Effective Date and shall continue unless and until terminated as set forth herein. b. Either party may terminate this Agreement in the event that the other party commits a material breach of this Agreement and fails to cure such material breach within twenty (20) days after receiving written notice of the same. c. Brazos Technology may terminate this Agreement, immediately upon written notice to Licensee, in the event that Licensee fails to use the Software and Documentation for the purpose contemplated herein. d. Immediately upon any termination of this Agreement, Licensee shall return to Brazos Technology any and all copies of any Software or Documentation in its possession. e. The tenus and conditions of this Agreement relating to Non-disclosure, Warranty, Limitation of Liability and Allocation of Risks shall survive any termination or expiration of this Agreement 12. Assignment Licensee acknowledges and agrees that it may not assign any right or obligation arising under this Agreement to any third party without the express written consent of Brazos Technology which may be withheld for any or no reason. 13. Governinl! Law. This Agreement, including its interpretation, performance and enforcement shall be governed by and construed in accordance with the laws of the State of Texas applicable to contracts entered into and performed in Brazos County, and exclusive jurisdiction over any dispute arising out of or relating to this Agreement shall be held by the appropriate state and/or federal courts located in Brazos County, Texas. 14. Bindinl! Effect This Agreement shall inure to the benefit of and binding upon the parties hereto and to their respective successors and legal representatives. 15. Nonwaiver. No provisions of this Agreement will be waived by any party except in writing. The parties hereto agree that the waiver by any party of a breach of any provision of this Agreement shall not operate or be construed as a waiver of any subsequent breach of that provision by the same party, or any other provision or condition of this Agreement Brazos Technology Software License CONFIDENTIAL INFORMATION Page 4 of 8 . ", brazos technology 16. No Joint Venture. Nothing herein contained shall be construed to place the parties in the relationship of partners, joint venturers, or principal and agent and neither party shall have any power to obligate or bind the other party in any manner whatsoever. V1.1 17. Severability. If any provision or application of this Agreement shall be held invalid or unenforceable the remaining provisions and applications of this Agreement shall not be affected, but rather shall remain valid and enforceable. 18. Entire Agreement This Agreement constitutes the entire agreement and supersedes any and all other understandings and agreements between the parties with respect to the subject matter hereof and no representation, statement or promise not contained herein shall be binding on either party. This Agreement may be modified only by a written amendment duly signed by persons authorized to sign agreements on behalf of the parties and shall not be supplemented or modified by any course of dealing or trade usage. IN WITNESS WHEREOF, the parties have hereunder executed this Agreement effective as of the date last signed. CITY OF ASHLAND, OR BRAZOS TECHNOLOGY Signed: .~ ~~~ Signed: .~1U'~ Print Name: ')) L7U." . t.~ J. (/ Print Name: Michael S. McAleer Title: f7~c.eJ\~Y- Title: President Date: v/~ /2d/D /' Date: L(- Z?,,- 2010 Page 5 of 8 Brazos Technol Software license CONFIDENTIAL INFORMATION ~ " brazos technology EXHIBIT A Seven (7) RunIT software license for PDA Software Includes: Unlimited number of logins to the PDA One-Year of Software Maintenance One-Year of Software Support ConfigurationlInstallation Fee Configuration Includes: Customized PDAIW eb screen layouts Customized citation receipt for defendant Customized citation report for court and PD Integration with INCODE Extended Training 2 days of on-site training of officers 1 day of administrator training Classroom and practical training * Brazos will deliver the equipment to eliminate shipping to customer. $5,250 USD $7,500 USD $3,500 USD V1.1 Brazos Technology Software License CONFIDENTIAL INFORMATION Page 6 of 8 .., brazos technology EXHIBIT B - Hardware V1.1 Attached Proposal VLO - "Proposal for Electronic Citation" submitted by Brazos Technology on November 13, 2009, is hereby incorporated by this reference. \ Brazos Technology Software License CONFIDENTIAL INFORMATION Page 7 of 8 ~ .., brazos technology EXHIBIT C - Performance Period and Pav Schedule V1.1 Licensor agrees to: 1. Complete hardware installation within forty (40 ) calendar days, 2. Complete software installation, integration, testing and tuning within forty-seven (47) calendar days, 3. Complete Software Parameter Configurntion Analysis within fifty-four (54) calendar days, and 4. Complete training within sixty-one.(61) calendar days. Licensee agrees to: I. Pay $10,546.50 upon signing of this Agreement for acquisition of all hardware as listed on pages four and five of the Proposal for Electronic Citation incorporated in Exhibit B, 2. Pay $10,546.50 upon completion of hardware installation, 3. Pay $5,250 upon completion of software installation, integration, testing and tuning, 4. Pay $7,500 upon completion of Software Parameter Configurntion Analysis and Setup, 5. Pay $3,500 upon completion of all training of Licensee's staff, and 6. Make good faith effort to assist and cooperate with Licensor to meet all performance deadlines. The following performance period and pay schedule shall control if there is a conflict between the terms of this Exhibit and any of the terms in the Software License Agreement or Software Maintenance Agreement. All performance periods shall be measured in calendar days from the date of the signing of the Software License Agreement. Any performance period may be extended by writing upon mutual agreement of Licensor and Licensee, but in no event shall the completion of the project be extended by more than sixty (60) days. The Chief of Police or the Director of Information Technology have authority to extend the project completion dates on behalf of Licensee. Brazos Technology Software License CONFIDENTIAL INFORMATION Page 8 of 8 .)brazos technology v1.1 SOFTWARE MAINTENANCE AGREEMENT This Agreement ("Agreement") is made and entered into and effective 5th day of April 2010, by and between Brazos Technology Corporation, having its principal place of business at 526 University Drive East, Suite 201A, College Station, Texas 77840, USA ("Brazos Technology") and City of Ashland, having its principal place of business at 1155 E. Main Street, Ashland, OR 97520 ("Licensee"). Licensee WHEREAS, BRAZOS TECHNOLOGY has provided to Licensee certain software as specified in Exhibit A of this Agreement ("Covered Software") pursuant to a software license agreement between the parties (the "License Agreement"); and WHEREAS, Licensee wishes to have BRAZOS TECHNOLOGY provide maintenance and support services pursuant to the terms and conditions of this Agreement; NOW, THEREFORE, the parties agree as follows: I. INCORPORATION OF DOCUMENTS The following documents are attached hereto and, by this reference, incorporated in this Agreement: Exhibit A Covered Sites, Software & Configuration Exhibit B Authorized Licensee Contacts Exhibit C Services and Fees II. COVERAGE During the term of this Agreement, BRAZOS TECHNOLOGY agrees to provide maintenance and support services for the Covered Software operating at the site(s) and on the hardware configurations listed in Exhibit A ("Maintenance Services"). Unless specifically listed in Exhibit A, Section II, Covered Software does not include hardware vendor operating systems and other system software, Licensee-developed software, and third-party software (except any third party software embedded in the Covered Software). III. DESCRIPTION OF MAINTENANCE SERVICES A. Support Services. During the term of this Agreement, BRAZOS TECHNOLOGY will provide the services described herein so as to maintain the Covered Software in good working order, keeping it free from material defects so that the Covered Brazos Technology Maintenance Agreement CONFIDENTIAL INFORMA nON Page 1 of 11 (J ')brazos technology v1.1 Software shall function properly and in accordance with the accepted level of performance as set forth in the License Agreement. (1) Service Response. BRAZOS TECHNOLOGY will make available to Licensee a telephone number (the "Support Center HOTLINE") for Licensee to call requesting service of the Covered Software. The Support Center HOTLINE operates 24 x 7 x 365. The HOTLINE can also be used to notify BRAZOS TECHNOLOGY of problems associated with the Covered Software and related documentation. B. Remedial Support. Upon receipt by BRAZOS TECHNOLOGY of notice from Licensee through the Support Center HOTLINE of an error, defect, malfunction or nonconformity in the Covered Software, BRAZOS TECHNOLOGY shall respond as provided below: Severity 1: Produces an emergency situation in which the Covered Software is inoperable, produces incorrect results, or fails catastrophically. RESPONSE: BRAZOS TECHNOLOGY will provide a response by a qualified member of its staff to begin to diagnose and to correct a Severity 1 problem as soon as reasonably possible, but in any event a response via telephone will be provided within one (1) hour. BRAZOS TECHNOLOGY will continue to provide best efforts to resolve Severity 1 problems in less than forty-eight (48) hours. The resolution will be delivered to Licensee as a work-around or as an emergency software fix. If BRAZOS TECHNOLOGY delivers an acceptable work-around, the severity classification will drop to a Severity 2. Severity 2: Produces a detrimental situation in which performance (throughput or response) of the Covered Software degrades substantially under reasonable loads, such that there is a severe impact on use; the Covered Software is usable, but materially incomplete; one or more mainline functions or commands is inoperable; or the use is otherwise significantly impacted. RESPONSE: BRAZOS TECHNOLOGY will provide a response by a qualified member of its staff to begin to diagnose and to correct a Severity 2 problem as soon as reasonable possible, but in any event a response via telephone will be provided within four (4) hours. BRAZOS TECHNOLOGY will exercise best efforts to resolve Severity 2 problems within five (5) days. The resolution will be delivered to Licensee in the same format as Severity 1 problems. If BRAZOS TECHNOLOGY delivers an acceptable work-around for a Severity 2 problem, the severity classification will drop to a Severity 3. Severity 3: Produces an inconvenient situation in which the Covered Software is usable, but does not provide a function in the most convenient or expeditious manner, and the user suffers little or no significant impact. Brazos Technology Maintenance Agreement CONFIDENTIAL INFORMATION Page20f11 .)brazos technology v1.1 RESPONSE: BRAZOS TECHNOLOGY will exercise best efforts to resolve, Severity 3 problems in the next maintenance release. Severity 4: Produces a noticeable situation in which the use is affected in some way which is reasonably correctable by a documentation change or by a future, regular release from BRAZOS TECHNOLOGY. RESPONSE: BRAZOS TECHNOLOGY will provide, as agreed by the parties, a fix or fixes for Severity 4 problems in future maintenance releases. C. Maintenance Services. During the term of this Agreement, BRAZOS TECHNOLOGY will maintain the Covered Software by providing software updates and enhancements to Licensee as the same are offered by BRAZOS TECHNOLOGY to its licensees of the Covered Software under maintenance generally ("Updates"). All software updates and enhancements provided to Licensee by BRAZOS TECHNOLOGY pursuant to the terms of this Agreement shall be subject to the terms and conditions of the License Agreement between the parties. Updates will be provided on an as-available basis and include the items listed below: (1) Bug fixes; (2) Enhancements to market data service software provided by BRAZOS TECHNOLOGY to keep current with changes in market data services or as BRAZOS TECHNOLOGY makes enhancements; (3) Enhancements to keep current with the current hardware vendor's OS releases, as available from BRAZOS TECHNOLOGY, provided that the current hardware vendor's OS release is both binary and source- compatible with the OS release currently supported by BRAZOS TECHNOLOGY; and (4) Performance enhancements to Covered Software. (5) Updates do not include: (a) Platform extensions including product extensions to (i) different hardware platforms; (ii) different windowing system platforms; (iii) different operating system platforms; and (b) New operating system updates or hardware bios updates. Updates will be provided in machine-readable format and updates to related documentation will be provided in hard copy form. All such deliveries shall be made electronically to the installed computers automatically during a sync Brazos Technology Maintenance Agreement CONFIDENTIAL INFORMA nON Page 3 of 11 .)brazos I technology v1.1 process. Licensee agrees to sync each device no less than once per month to obtain any software or configuration changes. Duplication, distribution and installation of documentation updates are the responsibility of Licensee. If requested, BRAZOS TECHNOLOGY will provide on-site assistance in the installation of Updates on a time and materials basis, plus expenses. BRAZOS TECHNOLOGY will provide support services for previous releases for a minimum period of six (6) months following the general availability of a new release or software update. After this time, BRAZOS TECHNOLOGY shall have no further responsibility for supporting and maintaining the prior releases. BRAZOS TECHNOLOGY assumes no responsibility for the correctness of, performance of, or any resulting incompatibilities with, current or future releases of the Covered Software if the Licensee has made changes to the system hardware/software configuration or modifications to any supplied source code which changes effect the performance of the Covered Software and were made without prior notification and written approval by BRAZOS TECHNOLOGY. BRAZOS TECHNOLOGY assumes no responsibility for the operation or performance of any Licensee-written or third-party application. D. Services Not Included. Maintenance Services do not include any of the following: (1) custom programming services; (2) on-site support, including installation of hardware or software; (3) support of any software not Covered Software; (4) training; or (5) out-of-pocket and reasonable expenses, including hardware and related supplies. IV. ON-SITE SUPPORT As requested by Licensee, and upon reasonable notice and approval by BRAZOS TECHNOLOGY, BRAZOS TECHNOLOGY shall maintain personnel at any of the covered Sites. On-site personnel will perform ongoing system administration, monitoring, reconfiguration and tuning, problem diagnosis, and resolution, and interfacing with Licensee personnel on production system issues, to the extent possible during normal business hours. These personnel shall also be responsible for the installation of new BRAZOS TECHNOLOGY software releases on the production system and the distribution of documentation updates. In addition, on-site personnel will provide training to Licensee personnel on the operation and administration of the Covered Software as time permits. - V. TIME AND MATERIALS SERVICES A For Non-BRAZOS TECHNOLOGY Problems. In the event that Licensee notifies BRAZOS TECHNOLOGY of a problem experienced by Licensee in connection with the operation of the Covered Software, BRAZOS TECHNOLOGY shall respond as provided in Section 111.8., above. If the cause of Brazos Technology Maintenance Agreement CONFIDENTIAL INFORMA nON Page 4 of 11 ')brazos technology v1.1 such problem is not an error, defect or nonconformity in the Covered Software, Licensee shall compensate BRAZOS TECHNOLOGY for all work performed by BRAZOS TECHNOLOGY in connection therewith, on a time and materials basis at Brazos Technology's then current standard rates, unless otherwise agreed by the parties in writing at the time, plus expenses. Expenses for travel and travel- related expenses and individual expenses in excess of US$500 require the prior approval of Licensee. B. For Non-BRAZOS TECHNOLOGY Software. Upon request and reasonable notice from Licensee, BRAZOS TECHNOLOGY will provide assistance in the installation of non-BRAZOS TECHNOLOGY software on a time and materials basis, plus expenses. Non-BRAZOS TECHNOLOGY software consists of any software not specifically listed in Exhibit A. Section II, including the following: 1. New releases and updates to hardware vendor operating systems and other system software not listed in Exhibit A; 2. Licensee-developed software; and , 3. Third-party software (except third party software embedded in the Covered Software). . VII. ACCESS / Software Maintenance is conditioned upon provision by Licensee to BRAZOS TECHNOLOGY of reasonable appropriate access to the system(s) running the Covered Software, including, but not limited to, passwords, system data, file transfer capabilities, and remote log-in-capabilities. BRAZOS TECHNOLOGY will maintain security of the system and use such access only for the purposes of this Agreement and will comply with Licensee standard security procedures. Information accessed by BRAZOS TECHNOLOGY agents or employees as a result of accessing Licensee system shall be deemed confidential information pursuant to the terms of the Software License Agreement executed concurrently between the parties hereto. Licensee shall also use commercially reasonable efforts to provide an active voice telephone line at each site which is available continuously when required for support access. VIII. PROBLEM REPORTING AND TRACKING PROCEDURES Licensee may use the services described herein only by making reference to the authorized support Agreement number. All such reports and requests will be made through the authorized individuals (up to two [2] per site), designated by Licensee in Exhibit B, who may be changed by Licensee from time to time by written notice to BRAZOS TECHNOLOGY. A twenty-four (24) hour Support Center HOTLINE is provided for problem reporting outside of normal business hours. Brazos Technology Maintenance Agreement CONFIDENTIAL INFORMATION Page 5 of 11 ')brazos technology v1.1 IX. FEES A. Maintenance Fees. Fees for Maintenance Services provided under this Agreement are contained in Exhibit C. Any time a site or software package is added or deleted from Exhibit A, BRAZOS TECHNOLOGY will automatically adjust and/or amend Exhibit A and Exhibit C accordingly. BRAZOS TECHNOLOGY will also perform a bi-annual audit of all sections in Exhibit A. If changes have occurred, BRAZOS TECHNOLOGY will adjust and/or amend Exhibit A and Exhibit C, and maintenance fees will be adjusted accordingly. Rates will be reviewed and adjusted accordingly when another site is added and/or the workstation/server base increases (i.e., added equipment and/or installed software) and/or software to be supported exceeds the Covered Software. B. Expenses. Licensee agrees to reimburse BRAZOS TECHNOLOGY for reasonable expenses related to the performance of services. Expenses may include, but are not limited to, charges for materials, freight, travel (including lodging and associated expenses), printing and documentation, and other out-of-pocket expenses reasonably required for performance. Expenses for travel and travel-related expenses and individual expenses in excess of US$500 require the prior approval of Licensee. X. PAYMENT A. Maintenance fees and fees for on-site support, if applicable, will be invoiced annually, thirty (30) days in advance of the year. XL EXCLUSION OF LIABILITY BRAZOS TECHNOLOGY MAKES AND LICENSEE RECEIVES NO WARRANTY EXPRESS OR IMPLIED AND THERE IS EXPRESSLY EXCLUDED ALL WARRANTIES OF MERCHANTIBILlTY AND FITNESS FOR A PARTICULAR PURPOSE. LICENSEE ACKNOWLEDGES AND AGREES THAT THE MAINTENANCE FEES AND OTHER CHARGES WHICH BRAZOS TECHNOLOGY IS CHARGING UNDER THIS AGREEMENT DO NOT INCLUDE ANY CONSIDERATION FOR ASSUMPTION BY BRAZOS TECHNOLOGY OF THE RISK OF LICENSEE CONSEQUENTIAL OR INCIDENTAL DAMAGES OR OF UNLIMITED DIRECT DAMAGES. ACCORDINGLY, BRAZOS TECHNOLOGY SHALL HAVE NO LIABILITY WITH RESPECT TO ITS OBLIGATIONS UNDER THIS AGREEMENT FOR CONSEQUENTIAL, EXEMPLARY, OR INCIDENTAL DAMAGES, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT IN THE CASE OF GROSS NEGLIGENCE OR WILFUL MISCONDUCT, IN NO EVENT SHALL BRAZOS TECHNOLOGY BE LIABLE HEREUNDER TO LICENSEE FOR CUMULATIVE DIRECT DAMAGES IN ANY AMOUNT GREATER THAN THAT PAID BY LICENSEE TO BRAZOS TECHNOLOGY UNDER THIS AGREEMENT AS A Brazos Technology Maintenance Agreement CONFIDENTIAL INFORMATION Page 6 of 11 ')brazos technology v1.1 MAINTENANCE FEE FOR THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE ACCRUAL OF THE CAUSE OF ACTION. XII. General A Each party acknowledges that it is bound by the terms of this Agreement and further agrees that it is the complete and exclusive statement of the Agreement between the parties, which supersedes and merges all prior proposals, understandings and all other Agreement with respect to software maintenance, oral and written, between the parties relating to this Agreement This Agreement may not be modified or altered except by a written instrument duly executed by both parties. B. This Agreement and performance hereunder shall be governed by and construed in accordance with the laws of the State of Texas. Any and all proceedings relating to the subject matter hereof shall be maintained in the state or federal courts of Brazos County, Texas, which courts shall have exclusive jurisdiction for such purpose. Each of the parties waives any objection to venue or in personam jurisdiction, provided that service is effective. C. If any provision of this Agreement shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall in no way be affected or impaired thereby. D. Neither party may assign, without the prior written consent of the other, its rights, duties or obligations under this Agreement to any other person or entity, in whole or in part. E. The waiver or failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further right hereunder. XIII. TERM AND TERMINATION The term of this Agreement shall be for one (1) year. Software Maintenance service shall commence upon the expiration of the Warranty Period set forth in the License Agreement and shall remain in effect for the original one-year (1-year) term and, thereafter, for renewal terms on a year-to-year basis until terminated (i) by Licensee in the event the Covered Software is taken out of service and upon sixty (60) days' notice to BRAZOS TECHNOLOGY; (ii) by either party upon sixty (60) days' notice prior to the expiration of the original one-year (1-year) or any subsequent one-year (1- year) renewal term; (iii) by either party upon a default of the other party, such default remaining uncured for thirty (30) days from the date of written notice from the non- defaulting party to the other specifying such default; (iv) upon the bankruptcy or insolvency of BRAZOS TECHNOLOGY; or (v) the License Agreement is terminated. Upon such termination, BRAZOS TECHNOLOGY shall refund to Licensee a portion of Brazos Technology Maintenance Agreement CONFIDENTIAL INFORMATION Page 7 of 11 ')brazos technology v1.1 the maintenance fee prorated to reflect the date of termination and neither BRAZOS TECHNOLOGY nor Licensee shall have any further obligations hereunder. IN WITNESS WHEREOF, each party has caused a counterpart of the original of this Agreement to be executed as of the date first written above by its duly authorized representative. CITY OF ASHLAND, OR BRAZOS TECHNOLOGY Signed: ~ o!-- .~ , Signed: ~ 1J;I(~ Print Name: b L -r.:;.",-,,~ Print Name: Michael McAleer Title: r:~a..A.-" f) I VOL-e.:hv- Title: President Date: :r~./l..#'/o Date: l/ -z5"'- tD! 0 Brazos Technology Maintenance Agreement CONFIDENTIAL INFORMATION Page 8 of 11 .)brazos technology v1_1 EXHIBIT A -- COVERED SITES, SOFTWARE AND CONFIGURATION A. Covered Sites. This Agreement covers the following Licensee sites: Ashland Police Department Ashland Municipal Court B. Covered Software. This Agreement covers the following software components at each site listed in Exhibit A, Section A: Brazos BuildlT Website for eCitation processing Brazos RunlT Mobile software eCitation processing for both Symbol MC70175s C. Covered Configuration. This Agreement covers the following configuration: Seven (7) workstation/PDA licenses of Covered Software purchased by Licensee. Brazos Technology Maintenance Agreement CONFIDENTIAL INFORMATION Page 9 of 11 . . .)brazos technology v1.1 EXHIBIT B - AUTHORIZED LICENSEE CONTACTS For purposes of this Agreement, the following individuals shall be designated per site as the authorized Licensee support contacts: Ashland PD Address: Name Title Phone # Contact: Brazos Technology Maintenance Agreement CONFIDENTIAL INFORMATION Page 10 of 11 . . .. "'brazos technology v1.1 EXHIBIT C - SERVICES AND FEES A. Maintenance Fee Maintenance Services for the applications and configuration listed in Exhibit A will be included in the software cost for the first year of this Agreement This fee will be adjusted at each anniversary date of this Agreement if necessary; however, the maintenance feel shall not increase by more than.five percent (5%) per year. Brazos Technology Maintenance Agreement CONFIDENTIAL INFORMATION Page 11 of 11 C.ITY <>F ~.S'HLAN p. CITY OF ASHLAND, OR PROPOSAL FOR ELECTRONIC CITATION November 13, 2009 Submitted by: . '-) brazos technology Proposal is valid untill'lecemoeri31f,Z009. v2 November 13, 2009 Chief Holdemess Ashland Police Department 1155 E Main Street Ashland; OR 97520 Dear Chief Holdemess: Thank you for the opportunity to submit this proposal to the City of Ashland, OR for a Mobile eCitation Solution. Brazos Technology is excited to tender this offer for a solution which we feel not only meets the needs of the Department's eCitation initiative but is one that can be leveraged over many other departmental functions. Our emd-to-end solution provides the ticket writers for the officers, the back-,end software for reporting and administrative functions, and court-specific features for standardizing all citation processing using ourweb~based server. We have a complete turn-key solution today.that has been implemented more 100 agencies in multiple States. The details and benefits of our solution are further explained in this proposal. The solution proposed provides an opportunity to leverage your current investment (hardware and software) in mobile application software across all departments and enable them on the Brazos platform. We trust that you will see that the solution provides the greatest opportunity for future growth! I included a comprehensive solution on the hardware but you will have the option to add many of these features on over time if budget does not permit the upfront expenditure. As a brief summary to the proposal, we are including the following: 1) Complete Development of the following forms: a. City of Ashland's e-Citation 2) 7 e-Citation Module Software Licenses (7 MC75s handheld units) 3) All hardware w/accessories including: a. Motorola MC75 handheld devices b. Zebra Wireless Bluetooth Rugged Printers c. Magstripe readers d. GPS tracking 4) Interface to City of Ashland, OR' Records Management System (Tiburon) - if Ashland chooses to go that route . 5) Interface to existing "Message Switch/Query Database" (third-party vendor may charge something to open the interface) 6) Interface to Ashland's Municipal Court System (Incode) Copyright@2009 Brazos Technology Corporation. Inc. All rights reserved. All material (in whatever medium or format) and Information contained herein (collectively. "Material") is proprietary and confidential infonnation of Brazos Technology Corporation. 2 v2 Please review this proposal at your convenience and call me at 720-341-0697 should you have any questions. Again, we are truly appreciative of your consideration and look forward to working with you! Sincerely, Bill S. Williams Regional Sales - StateILocal Government Brazos Technology Corp. 707 South Texas Ave Suite 103D College Station, TX 77840 Mobile 720.341.0697 Office 979.690.2811 Fax 713.583,9323 bwilliams(cl)brazostech.com www.brazostech.com " Copyright@ 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and infonnation contained herein (collectively. "Material") is proprietary and confidentiallnfonnation of Brazos Technology Corporation. 3 v2 ** Please refer to Appendix A for complete specifications of the hardware recommended, ~~~S~~~~tf""f<1 ~ FOiiit~ l"'r:t^~iitota-I~ ~@i!@~ ~~ARE.;.(~p,we{e!llJjWryJz.osm;chl!~('1gy)1;l:1 ~=~ :-'~-''>~''''''\;..:;';o ~~' ':';-,&(<g ~', ~{;' ~ " ~ "c"..~1irf,,,___~,~~~--;;,,>>:!~ '" :'t...:~"""~~lJtt..s.j,;;:a~"',,,_~ ~,tCostito\l ~JJ);.~;;,Co.s~~{~ .'Maintenance.~ Year1/ On-going (Yr 2 olus) Application Software Brazos eCitation Mobile (7 Handhelds) -Includes: Included I eCitation and Wamings 7 $750 $5,250 $250/device Oregon State Accident Report 0 $200 Optional N/A Brazos eCitation Server (Hosted wi unlimited . users) 1 Included $0 Included NCIC/Oregon State Retum Connectivity (optional)- N/A allows users to run "Retums" on handheld devices N/A N/A Optional Local WantslWarrants Interface (Incode Court 1 Included $0 N/A Svstem) Court Interface (Incode) 1 Included $0 Included I $650 RMS Interface (Tiburon - note: we do not control any additional interface costs that Tiburon may 1 Included $0 Included / charge on their end to open'the eGitation $650 interface! . Total Software $5,250 ';,~'"V"'" -l3i.t.~~L~'v("_~~;:~~.~,~.j.liJl;"':' "H ,,~~~::~,,~~: 7-':~'"1 Qi.ian}~ Unit~t~.;::t~ .::::'..;~~~~~~7:.' ;',\.;-'(-';1'. .:r,' "~~ HARDWARE,. -.' :';'~;,."'? """>t""',,,,, :-,.d.-A"" ...,. {:iffi"""-ii\\o~ l~~t::._~~~';:'~ Total,Costj '",ij /:!J~,.~..t~"'f,. tf.cA:~ tllit:f~~I~"'~.JJ'~~Jk ;j1~~4<.;~:'~".;;"4~&;,~;'t:~f\~-~;"'"M~i..~';f~.miJ ti ~..2:~~ Costit;.;,,3;ti ri;:::'$'tt. "'-:;:!r,,':,.I.::;;'.;~ Jt:_~~~f;_: ..~~:l.:i~f~:,~t:; ~ Motorola MC75 Device (Recommended) 624 MHz Processor 128MB RAM 256 ROM Windows Mobile 6.0 20 Imager Color Picture Bluetooth Radio 7 $1,640 ~11,480 802.11 a/b/g Ruggedized Extended Battery VERIZON GPS Motorola MC75 Magstripe R~ader 7 $145 $1,015 Motorola MC75 4-Bay Cradle (with cables) '2 $425 $850 Copyright@ 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. 4 v2 7 $59 $413 2 $195 $390 7 $265 $1,855 7 $650 $4,550 7 $65 $455 Additional Extended Life Battenes for MC75 4-Bay Battery Charger for Extended Life Batteries Motorola Bronze Support (3 years) Zebra RW420 Bluetooth Printer Bluetooth Communications Zebra Wall Charger Zebra Vehicle Mount Zebra Extended Warranty (4 years) Paper (1 box of 36 rolls) - Standard Thermal Paper Paper (1 box of 36 rolls) - Poly Thermal Paper 1 $85 Total Hardware $85 $21,093 """,'_~-"'-""""""""""'b&~ "1 U.il,.mC'.o1f~Jl:~';:""~1,;,;' Z1""-,':;f"':rr',tt~~\"".t~:\.~ ~!f"-~~';'; 1ir.~~~:;~"-!i. ._:}1f~4~....t~-""'1:\'i~;,"t~;'l ~~~~,~~~~~!tSj1~~~~E~:;t~~~{~:~~~~:t~ t,~B~;P~~~'i~~'il:;~~j ~~~~-~~Ei t~~"ti2;~~~~:: Project Management Hardware Installation (if hardware proposed) Installation, Integration, Test and Tuning Software Parameter Configuration Analysis & Setu Training (Train the Trainer) Documentation Customization Post-Implementation Support Included N/A Included 3 days on-site Included Included Included Total Implementation Services $0 N/A $3,750 $3,750 $3,500 $0 $0 $0 $11,000 07rT""'HmE R'--" ~'$O"""""S;~S-'-"'-'.~:;?" ,';:'1;..~lt,:'t~~~.:r:.:;;f,,'.,~;"::;:Z;Z;~~'S",~.~.~~' l"::k~~7Y.;:-~~:.:~~~~ ~".;:;.,t;J 1':'~~,::r':<, .~:.>~~ lr'i~~' ",~"t:5,?~':~";~:...r;. . \:io' !IS~<..;~_ ",,_' ,)~,,".,._,t"',p,..3'-:!'f""~~~""""I\'-f,.,:,:.~"'t'Ff -'l"".,-,;t,..;l"'.~.~l..,~,._"i:,..; ,.::~., "":.t~,, ...~ ~~~;,'.~, ;~,:~~~k~':","'''''';'';:''':'';~~2 .~,~Mt~~..~~ ;rl:r.i"'.::'c:.:'t'::.~"t~?<~~~ '"!'.J'it"! ~~<"'!t-*J;.."^"'b~1 ~~~~'+L:"~~'f Travel & Out-of-Pocket Expenses (all inclusive) Total Other Costs Included $0 TOTAL COSTS Copyrtght@ 2009 Brazos Technology Corporation, Inc. All rights reselVed. All material (in whatever medium or format) and information contained herein {collectively, "Material1 is proprietary and confidential information of Brazos Technology Corporation. 5 v2 Appendix A: Proposed Hardware Brazos Technology recommends the Motorola MC75 as the preferred hardware platform that will meet all of Glendale's requirements. This device allows for audio files and pictures to be captured and associated with the citation. Motorola MC75 with 20 Barcode Scanner, GPS and Color Camera (Recommended) The Motorola MC75 is the newest device in the Motorola line that would allow for cellular capabilities in the future as yvell as color pictures. We strongly recommend the City consider this option as it provides much more flexibility and expandability for the future. This device is rated for a 4-5 foot drop to concrete and is water resistant. It can be used in the rain with no problems. It has a 624MHz processor, 128 MB of RAM, Microsoft Mobile 6.0 operating system, 802.11 connectivity, and a Bluetooth radio. This device has a built-in 2D scanner, cellular connectivity, GPS, and color camera, which allows the Brazos Solution to capture pictures and associate those pictures with the citation. . L. fiI", ,)J'~~l l' F.f~~~-i tJ '- 1 =- r=--- ---:~ _.- f' 'CJ~;c; ~".; ~'::;:t .,:: :~ ~:';. ~ <<<Finally, in order to provide the most robust and problem-free implementation, Glendale should implement the 4-bay Ethemet cradle from Motorola for docking and charging the batteries. This device eliminates the requirement for a host PC as well as Microsoft Activesync, which can be extremely problematic. This device is offered as an option for the Ashland PD. It provides the most opportunities for growth in the future. For complete technical specifications, please go to the following URL: http://www.motorola.comlbusiness/US- EN/MC75+ .do?vgnextoid=237def1 a5113a11 OVgnVCM1 000008406bOOaRCRD Zebra RW420 Mobile Bluetooth Printer ~ The Zebra RW420 is a rugged, durable mobile printer. It is rated for a 6-foot drop and meets the stringent IP54 dust and water resistance rating. It has a 32-bit . architecture for high-speed processing, standard Serial and USB interfaces, smart battery management (monitors battery for longer life and performance), 4-button angled LCD (standard), resident scalable fonts, and many more features. ~ IIIIIIr This printer is part of the recommended solution for the Ashland PD. ~pyright@ 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium orfonnat) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. 6 v2 Brazos Technology has proposed using Motorola devices and Zebra printers. We are autl ,01 ired deellels ell,d pi erell ed bush ,ess partners of both mal,ufacturers. Appendix B: Frequently Asked Questions 1. What does Brazos Technology Corppration offer? Brazos Technology Corporation provides solutions and services designed to optimize the use of mobile technology within an organization, with a strong focus on extending Law Enforcement applications and databases to devices in the hands of Law Enforcement personnel. Brazos Technology was formed in 2000 and is committed to providing applications that are applicable and relevant to the unique needs of our customers. We are based in College Station, TX . Brazos Technology has over 90 customers in multiple states using the electronic citation solution. We understand the nuances of state law and the law enforcement community. This experience minimizes the risk to the City by not having to 'reinvent the wheel: thereby guiding the customizations to the user interface and providing the officers with a usable system very quickly. 2. What makes the Brazos Solution different from other electronic citation systems? With the Brazos Solution, not only are you getting a fully functional electronic citation system that can connect to existing legacy systems, you are getting a platfonn from which you can manage all of your handheld mobile devices. You can change the look -and feel ofthe screens using our leading edge web-based designer. You can add new users, add new devices, change the way the ticket printout looks, change the legal language that prints, change user access levels, update court information, update offense infonnation, import, export, run reports, and set up jobs to run on a timed basis - all from our web-based design and management platfonn that we call the BuildlT. Also, with the MaeKIT your investment in handheld devices can be leveraged across many functions. There is no limit to what can be extended to the existing devices with the MaeKIT. Citizen Relationship Management (CRM), Code Enforcement, animal control, city services, work orders, accident reporting, and racial profiling are just a few of the tasks that can be quickly designed and deployed to the existing force of handheld devices using the MaeKIT. Different devices can be configured to do different functions - they don't all have to have the same capability loaded. Not only that, but the MaeKIT supports Intennec, Motorola, non-ruggedized PDAs, and cell phones devices, allowing the City the flexibility to match the best device with the best function as you move forward. For example, law enforcement may need the functionality of a Motorola or Intennec, but for a lower cost, code enforcement can work well with a cell phone. As the City comes up with more and more functions to be perfonned on the handheld devices, the Mae KIT will be there to support each and every one. Further details of how the MaeKIT works with electronic citations is included in the next section. Flexibility is the hallmark of the Brazos Solution. As you look at the actual screens of a device configured for electronic citation, it becomes difficult to differentiate one vendor's offering from another's. The one thing to keep in mind about the Brazos Solution that is Copylight@2009 Brazos Technology Corporation, Inc. All lights reserved. All material (in whatever medium or fonnat) and information contained herein (collectively, mMateriaJ") is proprietary and confidential infonnation of Brazos Technology Corporation. 7 v2 different from others is that the Brazos electronic citation solution is operating on the device witAetlt-afly-eloctronic citation speeific programffiiAg code. Almost every other vendor has written the electronic citation solution as a program that runs on the device with the specific purpose of performing electronic citation, essentially limiting the device to that function. This is not so with the Brazos Solution, The Brazos device is running a configuration interpreter that can interpret any configuration - it was neither designed nor specifically programmed to do anything other than interpret the configuration designed for it via the BuildlT. That means that the same device running the same Brazos software can be put to work to do just about anything - all developed using the web-based BuildlT and simply picked up by the device whenever it synchronizes. That is a powerful paradigm offering unlimited flexibility. The Brazos Solution provides an opportunity to leverage the investment (hardware and software) in electronic citation software across all city agencies and enable them on the mobile platform. The Brazos Solution provides the greatest opportunities for future growth! 3. What types of projects has Brazos Technology been involved with? Brazos Technology has been in the business of mobile software for over eight years and has developed a best in breed solution that far surpasses our competitors. We provide features and scalability that cannot be matched by any Access-based system. We have over 80 public safety customers in multiple states using our electronic citation solution. 4, What third party software products are required or recommended for running/using the Brazos Solution? The only third party product that is required for our Enterprise server is MS Reporting Services, which is free of charge to anybody who has a license to SOL Server. Brazos Technology will be responsible for installing this product during the installation process and can provide the software if necessary. 5. What are the steps involved in upgrades? How often are upgrades provided? How long does it typically take? What is the cost? What files and resources are affected? Are customizations affected by upgrades and, if so, how? This is one of the absolute strengths of the Brazos Solution. When discussing upgrading the mobile devices, there are three types of upgrades: 1) the configuration of the software, 2) the software itself, and 3) the operating system. Both the configuration of the software as well as the software engine itself are automatically upgraded every time the mobile device performs a sync, with no IT support required. The average time to upgrade the devices is about 45 seconds and may require a reboot of the device. Some of the other vendors allow for the first option but then require IT to collect all devices and manually install software upgrades, which are extremely cumbersome, time consuming, and error prone. With our solution, all software versions are as current as the last sync. Any upgrades to the operating system still require manual intervention but are performed by Brazos Technology during the annual review. There is another major differentiation with Brazos Technology in that ALL of our customers are running on the same software engine. This means that the City will never have a version of software that is 'specific' to.them, which would inhibit or hinder their upgrade path. We typically release new versions of software once per month which include new Copyright@ 2009 Brazos Technology Corporation, Inc. Ail rights reserved. All material (in whatever medium or format) and information contained herein (collectively, ~Material") is proprietary and confidential information of Brazos Technology Corporation. 8 v2 capabilities. speed improvements, new peripherals, bug fixes. etc. Anytime another cHSteFfleF-feEjtlcsts an enllaAeeFAent, we offer that-Gafla9ility to our other Gl1stomoFS at no cost. Whether the City chooses to implement these changes or not, they will never lose any configurations made previously to their software. This ability for Brazos to have one version of software significantly decreases your risk as well as our Gost to provide superior support. 6, Do you provide a developer tool kit? If so, please describe, The Brazos Solution includes a very unique developer tool kit called BuildlT. It is a 100% web-based development platform that can make any modification to the ticket writers that is desired. In fact, Brazos Technology used this same technology to build the entire ticket writer configuration. It is so flexible that the City can use it to build other applications such as IT Asset Management, Evidence Tracking, Expense Reporting, etc., and deploy those applications to any device running a Windows Operating System (laptops, desktops, PDAs, cell phones, Tablet PCs, etc). The BuildlT platform has a drag and drop GUI and requires no coding to build these data capture types of applications and integrate them with other ODBC databases, XML- based APls, and/or file- based import export engines. . The Brazos Solution is based on a framework called the MaeKIT. In a nutshell, the MaeKIT allows data from any standard database to be extended to the handheld platform without the need for intermediary servers or workstations. Brazos Technology's electronic citation solution is based on the MaeKIT. The Brazos Solution is a framework that translates to significant flexibility for the City. When you buy the Brazos Solution, you are not just buying an electronic citation solution but a framework that you can leverage across all city functions. The investment can be leveraged beyond law enforcement to EMT, Fire, code inspection, C~izen Relationship Management, Code Enforcement, water and other city services. Basically, anywhere the City has the need for handheld data collection and dissemination, Brazos Technology's MaeKIT can be leveraged. Furthermore, the MaeKIT is built on state-of-the-art technology. Data move via industry-standard XML and is secured by . several layers of compression and encryption. The figure below illustrates how the MaeKIT works at a high level. Copyright@ 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material1 is proprietary and confidential information of Brazos Technology Corporation. 9 v2 Enterprise Data Mobile Oevices -I-~:. ~ ~ ~ ~ I ~ I -..;;:; ~ ..~. ,~ ....~ BuildIT Figure 1,0 - MaeKIT Top Level Diagram MaeKIT is composed of three main components - the BuildlT, the devices themselves, and various enterprise data sources or system interfaces. The BuildlT is the management and configuration platform. That's where the devices are configured and managed. Changing fields around, adding new tasks, setting up new users, setting access levels, adding new devices, and managing device settings are all done from the BuildlT. The BuildlT is also a state-of-the-art, entirely web-based interface. Anyone with a web browser and proper access can manage devices. There is no need to work from one single computer in one location. The BuildlT manages all aspects of the devices - users, access levels, reporting, and automated software download. All software is automatically downloaded to all devices by the BuildlT, which means that there is never a need to call the units in from the field to perform a software upgrade. Screen Layout and Design The BuildlT offers a state-of-the-art drag anti drop design interface for managing the configuration of devices. This drag and drop interface is completely web-based and operates via any standard browser without having to install or manage client software. The designer shows a life-like view of the target device and allows you to drag and drop fields wherever you want them on the screen. You can resize, hide/show, and move fields from tab to tab. Then the next time the units in the field synchronize, all changes will be downloaded - it is that flexible and that easy. Figures 1.1, 1.2, and 1.3 show screen captures from the BuildlT design interface. The figures look like real devices running the Brazos software, but they are actually design screens from the BuildlT. The devices would look exactly the same way - that's how true to reality the designer is. Copyright@ 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. 10 . v2 Brazos Technology supports any Microsoft operating system. Therefore, what runs on a Meterela-als(Tftlfls-61'l-arrlfltemlee-smartl'hene-and-an Ilr, for--examl'le. This-allo,.s additional flexibility in current and future hardware choices. The City is not locked into one configuration of hardware. As a matter of fact, many different manufacturers and configurations can be running simultaneously_ This allows the Police Department to run Motorola andlor HP units, for instance, and Code Enforcement to run smartphones (a less expensive altemative). Layout De'5lnnFll1er CQ~r.lI . Farmf,sBranchPO iiii rule . "Cllatlon 0.. S~r..n tC,taticnti n....lnnllrtlon.. o AddiChJn'lt.1 ,... . ~ddICh~nOt ~ ,-" . Add/Chan'le RDCnetAeld Sa'leDes;gn Figure 1,1 - BuildlT Designer Screen Shot #1. This particular configuration design is targeted for the Motorola MG75 for eCitation. This is a screen shot from the BuildlT design web interface and not an actual device. However the actual device would look identical to the designer screen. The Brazos Technology designer is unparalleled in the industry. Copyright@ 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein {collectively, "Material1 is proprietary and confidential information of Brazos Technology Corporation. 11 , . , Lavout n.."innJ'ilt... C:~""g j F-~":le.s BrJn~h PO fa TaI~ . Fteld Inle;~e.... ca Scnle" .~i'!I;flnle~.ie~.,Q v2 D@o;:lonActlonS" . Add!Chllnoa a Ta~1: o li,ddlChJnoe a Screen . Add/Ch3n~e RDCnl!tFl...!d I S......<:!DuiQn I Figure 1,2 - BuildlT Designer Screen Shot #2, This configuration design is targeted for the Motorola MC75, one of the supported devices. for performing field interrogations. This is a screen shot from the BuildlT design web interface and not an actual device. However the actual device would look identical to the designer screen. The Brazos Technology designer is unparalleled in the industry. Copyright@2009 Brazos Technology Corporalion, Inc. A1i rights reserved. All material (in whatever medium or format) and information contained herein (collectively, ~Material") is proprietary and confidential information of Brazos Technology Corporation. 12 . i' . v2 .~V-... Dl!~lnn Ffltflr Dp..lnnAr.tlnn..: Co~fiO _F~!"1e!~ ~'.an_'h!,,~ _~ ' o AdcllChangea Task o Add!01anQe a Screen . AddICh:mo., RDC.nf:tF,e!d Tao~_ p",", i:l Scru~ PJ';:lng~ I Sa....e Oe~ion I Figure 1,3 - BuildlT Designer Screen Shot #3. This configuration design is targeted for the Motorola MC70, one of the supported devices, for performing Parking. This is a screen shot from the BuildlT design web interface and not an actual device. However the actual device would look identical to the designer screen. The Brazos Technology designer is unparalleled in the industry. 7. Please explain your policy for supporting previous versions of the proposed products, Brazos Technology will automatically provide the continuous upgrade path for the City to always stay current with the ticket writing software. In fact, with our maintenance agreement, you will never have to 'buy' our software again. You will receive all bug fixes, upgrades, and new versions as part of our maintenance agreement for no additional cost. If for any reason, the City decides not to receive these upgrades. Brazos Technology will support up to two versions back. If the software becomes older than two versions, there may be an additional cost to 'catch up' the software if the automatic updating process cannot run unattended. Copyright@ 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. 13 " v2 8, List all compatible programming interfaces, Since the Brazos Solution does not require direct coding, this question really depends on the system that will be interfaced with our system, We allow for OOBC connections to data sources, XML connections to web services, and XMUCSV/Fixed Length files to traditional import/export engines, 9. Describe the extent to which the proposed system is browser-enabled. Indicate whether Microsoft Explorer, FireFox, Netscape, and any other browsers are supported, Describe any firm plans to browser-enable the software including release number, planned release date, browser to be used and other specifics. The Brazos Technology Enterprise server is 100% web-based today and is validated for Internet Explorer, Firefox, and Netscape. We have not found a hard requirement for Opera, but please let us know if that browser is prevalent at the City. The software running on the ticket writers is embedded and there no plans to web-enable that function. The mobile devices must operate whether or not they have an 'always-on' wireless connection, and we have not found the web-based 'offline' strategy (i.e., installed Active X controls) to be very robust on Windows Mobile 5.0 devices. 10. Please list the software languages used by your proposed product(s), All of our software is written in .NET and C++. We are currently using Visual Studio 2008 and the embedded Tools C++ 3.0 toolsets for this development. 11. Is source code provided for the initial installation? Subsequent updates? If source code is not provided, what source code escrow arrangements are available? Brazos Technology does not provide source code for any of our products. The configuration of the ticket writers is available and accessible via BuildlT, but that is the extent of source code availability. Brazos Technology is willing to extend a source code escrow agreement to the City, but the cost of the third party escrow agent would be at the. City's expense. The typical intent of this agreement is to protect the City in the case that the purchased software is no longer' supported. 12. What criteria are used by your software to compare new data with information already existent in the court system? The Brazos Solution assigns a range of ticket numbers to each device. This ticket nun-iber range is defined by the City and ensu~s a unique number is assigned to each citation. As a failsafe, if a citation is uploaded with an existing number, we automatically r:nark that citation with an 'Administrative Hold' and send out emails to our support staff and the City's support staff. Once a citation is marked with 'Administrative Hold,' it will not download to any system until the error has been corrected via the website. This pre-process feature ensures that duplicate ticket numbers are not downloaded into the court system. Of course, UOS also verifies during their import process that the citation number has not been used previously. If UOS does detect a duplicate citation number, then an error is generated and reported to the court personnel. Copyright@ 2009 Brazos Technology Corporation, Inc. AU rights reserved. All malerial (in whatever medium or format) and information contained herein (collectively, ~Materfal") is proprietary and confidential information of Brazos Technology Corporation. 14 \ . v2 1-3.oo-you-pr<Jvide-Gontiiluous{post-implementation}-UaiRing7-Please-provide-a-list-of available training courses. We are always able to provide additional training whenever necessary on any aspect of the system. Every year we do an annual review on your technology to go through any changes we want or need to make to the system and can do a class during that time. However, this class should not be relied upon by the department. It is critical that the City develop in-house experts on the PD side so that the capabilItY for training new people is always available. Our train-the-trainer approach for the pilot officers teaches the PD to be self-sufficient and able to train new people with no impact to the current budget. 14. Please describe available system documentation, Is it provided on-line? How are information related to enhancements added to the documentation? The system documentation is provided in electronic format via our website. The ticket writers themselves have the greatest number of changes during the initial startup phase. so we typically wait until all changes have been completed prior to delivery. The enhancement information is typically not added to the existing documentation until the change is approved and implemented by the City. Changes to the documentation are also only made when Brazos make the change. 15, Have you ever had a municipal government purchase your software and subsequently change to another software vendor? If so, how many? If requested, wilt you provide the City with a list of the customers who have discontinued use of your software? Brazos Technology is one of the onlv ticket writing vendors that.has never had a Texas municipal government change to another software vendor or been sued by a city. Traditionally, Brazos Technology has been the one to replace other vendors' software when they failed to implement to the satisfaction of the municipal government. 16. Describe how your application software is priced (one-time license fee, based on the number of users or transaction volume), Is it possible th<!t future growth at the City will result in additional license fees? Please explain in detail. The Brazos model includes a one-time license fee and an annual recurring maintenance fee that includes all changes at no additional cost. We do not charge on number of users, transactions, officers, or population. Our fees are based upon the number of licenses, regardless of the size of the city. It is only possible that the future growth in the City will increase fees if more licenses are purchased for more ticket writers. The annual recurring fee can go up for next year, but that price will not increase by more than 10% - the current price is $200 per device. If the City decides to get ACIC returns on the device. there will be an additional charge for the capability to interface with the message switch. All other software enhancements are provided to the City under the maintenance agreement at no additional cost. Copyright@ 2009 Brazos Technology Corporation, Inc. All rights reserved, All material (in whatever medium or fonnat) and Infonnation contained herein (collectively, "Material1 is proprietary and confidential infonnation of Brazos Technology Corporation. 15 . ~' . v2 17, Has your company ever been in litigation with any of your government customers? If so,please-explain.--Are-there-any-lawsuits-elIrrently-outstanding-against-yolIr company? If so, please explain. Brazos Technology has never been in litigation with any customer of aflY kind. Never. 18. In fields where user defined or existing codes are required, what tools are available to - aid the user in the consistent selection of proper codes? Since the Brazos Solution provides a development environment, you are not only limited to standard mechanisms to achieve the optimal methods for data input. Dropdowns, Iistboxes, checkboxes, etc., allow us to capture some data much more accurately than a traditional textbox. In addition, we have the ability to relate dropdowns dynamically so that vehicle models are always associated with t~e correct vehicle make for example. Another example is the selection of offenses on the device. The officers are going to be presented with several hundred offenses and instead of listing them in alphabetical order, we .allow the officer to categorize each and every offense, They can then select a category such as Favorites, Speeding, Insurance, Traffic, etc., and quickly narrow down the list to find the offense they are looking for. Not only can the officers define their own categories, they can rename the offenses to anything they want. For example, 'Fail to Maintain Financial Responsibility' in the court system can say 'FMFR' or 'No Insurance' on the ticket writer which makes the officers faster at filling out the citation. This ability to mask the dropdown values into something that is recognizable for the officer is a major advantage in getting them familiar with the device. We also provide search capability and multiple character recognition to quickly move through larger lists such as street names. 19, Does the software provide the capability for the customer to set up user-defined fields within each application for tracking of any unique information that may be important to the City? If so, explain. Absolutely-the BuildlT module is the same software Brazos Technology uses to build the ticket writer. Either the City can add the field to the ticket writer or can call Brazos support, and the change will be performed at no charge under the maintenance agreement. 20. Describe any special features provided by the software that enhance the report printing process in your software (i.e, report parameters, printer selection, etc.) Each and every report on the Enterprise server allows for optional report parameters and sorting capabilities. For example, the Citation -Detail report (which prints the citation exactly as the defendant saw it) can be run for all citations or scoped on any number of the following parameters: Beginning Date, End Date, Officer, Stop Results, Citation Number, or whether there was Officer Notes or not. If a parameter is left blank then all records are assumed. You can export all of our reports to the following formats: 1) HTML, 2) Acrobat (PDF), 3) Excel, 4) TIFF, Web Archive, CSV, or XML file. You can also zoom on the report to proVide larger text. When printing the report, you are prompted to select any printer on the network as with any standard Microsoft Office product. Copyright@ 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or fonnat) and information contained herein (collectively. CMaterial") is proprietary and confidential infonnation of Brazos Technology Corporation. 16 . , ~. v2 21, Do you provide the ability for any user to view a report on screen with an option to print-the-report-if-desired?-If-so,-explain. Yes, our strategy is that if the user can see the report, they can print it. We do have the ability to prevent access to reports via our built in security model. 22. Are any special features provided to make inquiry programs in the various software applications easy to access and use? If so, explain. All of our web applications have a very robust search capability, like Google Suggest. You start typing a name in the Citation Inquiry screen and you see a drop down with suggested values from all fields related to the citation. Copyright@ 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and Information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. 17 Page 1 /1 ~4.~ ...~ CITY OF AlrV RECORD ASHLAND~ . ~'fiDAliEUi.l:i\i~H 20 E MAIN ST. 4/16/2010 ASHLAND, OR 97520 (541) 488-5300 . ~eolN8MBERl1!,!,si 09507 VENDOR: 015084 BRAZOS TECHNOLOGY 707 S TEXAS AVENUE SUITE 1030 COLLEGE STATION, TX 77840 SHIP TO: City of Ashland - Police Dept. 1155 E MAIN STREET ASHLAND, OR 97520 FOB Point: Terms: Net Req. Del. Date: Speciallnst: Req. No.: Dept.: Contact: Gail Rosenberq Confirming? No ~~ ~lJriif~ ~:lill!i,!lJI'!RfD;ScriDtiOO'lm;-lillii~~'" ~[jnitlprice_ "E~~P.ri~ Brazos eCitation Mobile Software 5,250.00 Per attached Software Maintenance Agreement Hardware - Motorola MC75 Device/Printers 21,093.00 Implementation Services 11,000.00 SUBTOTAL 37 343.00 BILL TO: Account Payable 0 TAX 0.00 20 EAST MAIN ST FREIGHT 0.00 541-552-2028 TOTAL 37,343.00 ASHLAND, OR 97520 ggi;counii'Numb"rBIII RF,ir;;jea;Number~ ~...mo~ ~.6.CcOunt1flUiiiller_ (G;ifrojecilNumllerSB ~...mount~ E 110.06.12.00.60140 E 000120.999 37343.00 . ,,62"7'1 ~___ ~7'/Zo/ Authoriz Signature d VENDOR COPY I FORM #10 I bF"fl/,&:~8~''6''"~~+''~0;~r: :ea:NmM, k;l;J;~"~~~".tJ!~:{:!1:t:\::;;34."::'-"'~'"':: . f"'iC~~;;;.~%;t,'fit'''J!}~T!;~T~f:'~$:;;:~~to,:m~~~1~?Wofjl'lE.,,:;:;"~,,;; --. ,.eRaSbA:Ia~REQl!J,ESiE~f.eRM '~';,~,rSi;.;;.1t;;i::""'1(-~;.',,i;ti<,.;ji,i.,,~';'1r,;~:dii0iJ,.:gjt,i~~:d1!h.'::F..~,6~i",..;fl,'f,,~;;J,~"'L:i:i,'j._L;;~,L;;:1.:'i:L,,;..';';:;::-'; CITY OF -ASCACt~l~rD-' ~= D Small Procurement & Personal Services less than $5,000 Note: Total contract amount, including any amendments ay-ll_oe~oo termediate Procurement GOODS & SERVICES 50 75000 3 Written Quo ICES $5,000 to $75,000 D (3) Written Proposals Description of GOODS & SERVICES or PERSONAL SERVICES ContractorlConsultan~ ~ .:/ /'_?-,~ EY'rdZ-&9'7 d7r:::..eePt.tPt."q.~#" ~ttached contract C) t:J q ~ t:) 7 PUBLIC CONTRACTING REQ IREMENTS - Solicitation Process D Exempt from Competitive Biddina D Invffatlon to Bid (Copies on file) D Emeraencv Reason for exemption: D Written findings attached D Quote or Proposal attached Cooperative Procurement D State of Oregon Contract # D State of Washington Contract # D Other govemment agency contract Agency Contract # D Interagency Contract Agency Contract # Total Amount D Reauest for Proposal (Copies on file) Please check one: D Goods & Services D Personal Services D Sole Source D Written findings attached D Quote or Proposal attached D D D Special Procurement Written findings attached Quote or Proposal attached Have all public contracting requirements been satisfied? YES ----- NO If 'NO', Council approval is required. Council approval received on (Date) Have funds been budgeted for the purpose of this contract? YES ...--- NO . If 'NO', Council approval is required. Council approval received on (Date) Please provide: Account Number _ _ _ - _ _ - _ _ - ~ _ - _ _ _ _ _ _ Is the amount of the contract less than $25,000? YES \ NO If "NO", Legal review is required. Contract was "Approved as to form" by the Legal Department on t;? e,C-lb ~r 0 (Date) ..-- Is the amount of the contract less than $75,000 for Goods & Services or $50,000 for Personal Services? YES ~ NO If 'NO", Council approval is required. Council approval received on Is the contract for a period of 24-months or less? YES V' (Date) IKd-t tU, Cl, rcbR ;t(VL...{- I Y R. NO If "NO", Council approval is required. Council approval received on (Date) Please provide terms: Start date: ~ion date: /' Go ~ ~p n.'lrtILd t2 Jr'cH"ed rg. &?tt..f Can the contract be terminated for convenience thior fewer da .........--- pp ;t following delivery of written notice to the con ctO!? YES NO If 'NO', Council approval is required. Council approval received on . "7 /7 ~ PleasedrcteA;:_ pC'p--ro.vued"'" } Prepared by: (.L/ ~ Department: 'Vt Y t' tf. A.~ ~ i/t/- (6 -(CJ (Date) Not Approved Date: ~ -::J Lee Tuneberg Yj/j/;O e:..--... ____ .r Date: Form #10 - Contract Approval Request Form, Page 1 of 1, 4/16/2010 . CITY OF ASHLAND A requesNor a Purchase Order REQUISITION FORM Date of Request: 04/15/10 THIS REQUEST IS A: o Change Order( existing PO # Required Date of Delivery/Service: Vendor Name Address City, State, Zip Telephone Number Fax Number CDntact Name Rr::l7m: T ~hnnlngy 707 So TAy::ac: A"p. Sllitp.1n~n ColIP.lJp. Station TX 17MO 9796902811 fax 713 583 9323 Bill S Williams SOLICITATION PROCESS Small Procurement D Sole Source D Invitation to Bid D Less than $5,000 D Written findings attached (Copies 00 file) D Quotes (Optional) D Quote or Proposal attached CooDerative Procurement D Reouest for ProDOsal D State of OR/WA contract (Copies on file) Intennediate Procurement D Other govemment agency contract D SDecial/ Exemot [8J (3) Written Quotes D Copy of contract attached D Written findings attached (Copies attached) D Quote or Prooosal attached D Contract # D Emeraencv D Written findings attached D Quote or Prooosal attached DescriptionofSERV1CES ~ Per attached PROPOSAL Brazos eCitation Mobile software $5,250.00 Hardware - Motorola MC75 Device/printers $21,093.00 Implementation Services $11,000.00 Item # Quantity Unit Description of MATERIALS Unit Price Total Cost PrDject Number 000120.999 o Per attached QUOTE Account Number 110,06,12,00,601400 'Items and services must be charged to the appropriate account numbers for the financials to renect the actua/expenditures accurately. By signing this requisition form)certify th the information provided above meets the City of Ashland public contracting requirements, and the documentatio~ pro~ided u on request. . Employee Signat~:~ Supervisor/Dept. Head Signature: ~ .~ G: FinanooIProcedurelAP\Forms\B.,Requisition form revised.doc Updated on: 4/1512010